Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cara Moore

Santa Barbara,CA

Summary

During my time at Bibiana, I learned how to both cashier and cook. I have been a prep cook and service cook. I know how to multi-task and work fast as I would have to get a lot done in short amount of time. I have both cashiered and cooked in the same night, having to run in back and prep something while then running to the front to help a customer. I have also cashiered and cooked by myself during some of my opening shifts, and when I had my cashier, I would be the only cook in the kitchen while doing service and prepping for our dinner shift. That being said, I know how to manage my time and work until there is nothing left to do (which isn't common in the kitchen). I like to stay at my jobs for a long period of time as I understand how frustrating it can be to train someone and then have them quit shortly after. I have also trained both a cashier and cook before. Because of all my kitchen experience ( actually being in the kitchen) I know a lot of small details that others would not such as sanitization hazards. On top of my restaurant experience, I have plenty of customer service experience as I have worked at the farmers market for many years now. I know how to talk to customers and address their concerns, while also keeping my cool when having a not so pleasant customer. I have good attention to detail as we set up our stand everyday and do our best to make it visually appealing, also have attention to detail from cooking. I have many skills that could be well used in a restaurant position as that is what I'm looking for. Overall, I'm responsible, hard working, a multi tasker, communicative, and work well under pressure. I'll do things your way, and I could be a great addition to your staff!

Overview

3
3
years of professional experience

Work History

Customer Service

BD Dautch, Farmers Market
08.2020 - Current
  • Resolved escalated customer service disputes and complaints, leading to increased customer satisfaction.
  • Analyzed customer feedback and identified areas for improvement, leading to increased customer retention.
  • Built strong relationships with my coworkers, customers, and employers.
  • Memorized all produce we had as well as prices so I could help the customer faster.
  • Did the mental math while adding up all the customers items.


Cook

Saint Bibiana
08.2022 - 08.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Managed opening and closing shift kitchen tasks.

Cashier

Saint Bibiana
08.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Checked personal identifications during alcohol sales.
  • Learned how to upsell other items to increase restaurants revenue.

Education

High School Diploma -

Santa Barbara High School
Santa Barbara, CA
06.2022

Skills

  • Product Restock
  • Product Upsell
  • Active listening
  • Effective communication
  • Product Knowledge
  • Patience

Languages

English
Full Professional

Timeline

Cook

Saint Bibiana
08.2022 - 08.2023

Cashier

Saint Bibiana
08.2022 - 08.2023

Customer Service

BD Dautch, Farmers Market
08.2020 - Current

High School Diploma -

Santa Barbara High School
Cara Moore