Hi, I’m
Cara Macdonald
Finance /sales
Escuminac,NB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
years of professional experience
Work History
KAR GLOBAL
DEALER SOLUTIONS EXECUTIVE
04.2020 - 10.2022
Job overview
- Worked effectively in fast-paced environments. I would see 15 dealerships in one day, depending on the geographical area.
- Gained extensive knowledge in data entry, analysis and reporting. I had to become an expert with our software, in order to complete deals we used many platforms and often in our cars using VPN to protect information.
- Worked well in team setting, providing support and guidance.
- Delivered services to customer locations within specific timeframes.
- Cultivated interpersonal skills by building positive relationships with others.
- Resolved problems, improved operations and provided exceptional service.
TOWNE FORD
Business Manager
01.2017 - 02.2018
Job overview
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Oversaw and improved deliveries through proactive coordination of daily operations, closed lucrative business deals in an effective time frame that increased company revenue.
- Managed purchasing, sales, marketing and customer account operations efficiently. As soon as new marketing strategies come out, I quickly hired an outsourced company to create vehicle decals and had our parking lot changed to advertise.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills. I built rapport with lenders and clients, this builds trust and provides better communication.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
FEDERAL GOVERNMENT OF CANADA
Business Analyst
01.2015 - 06.2016
Job overview
- Executed analysis of risks and identified risk mitigation strategies.
- Identified patterns and trends in large data sets and provided actionable insights.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Created data models to support decision-making processes.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Implemented business intelligence solutions to increase operational efficiency.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Performed gap analysis to identify areas of improvement.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Provided technical support for troubleshooting analytics and reporting issues.
- Generated standard and custom reports to provide insights into business performance.
FEDERAL GOVERNMENT OF CANADA
Payroll Specialist
09.2014 - 01.2015
Job overview
- Audited timesheets and payroll records for accuracy.
- Processed manual checks for employees in accordance with company policies.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Managed payroll data entry and processing for all government employees to comply with predetermined company guidelines.
- Resolved payroll discrepancies quickly and successfully.
- Reviewed time records for all employees to verify accuracy of information.
- Developed and implemented payroll procedures to streamline workflow.
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Coordinated resolution of payroll discrepancies.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Maintained strict confidentiality of all payroll information and records.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Tracked employee vacation, sick and personal time.
- Assisted with recruitment and onboarding of new employees.
- Created new hire and termination documents for payroll.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
MIRAMICHI CHRYSLER
BUSINESS MANAGER
09.2013 - 10.2014
Job overview
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Assisted with hiring process and training of new employees.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Established new and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
TEXTURES
BUSINESS OWNER AND OPERATOR
2004 - 2014 (10 years)
Job overview
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Assisted in recruiting, hiring and training of team members.
MIRAMICHI WOMENS SHELTER
Crisis Intervention Specialist
09.2012 - 09.2013
Job overview
- Member of on-call emergency response team for crisis intervention within facility.
- Developed and implemented treatment plans and modified according to presentation.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients.
- Documented risk to each client and context of concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
Education
James M. Hill Memorial High SchoolMiramichi, NB
High School Diploma
06.1999
L'INSTITUTE JEAN RAYMONDMoncton
No Degree from COSMOTOLOGY
06.2001
NBCC Miramichi
Associate of Arts from CRIMINAL JUSTICE
06.2012
Skills
- Dealer Relationships
- Banking Solutions
- Strategic Solutions
- Problem Solving
- Sales Solutions
- Data-Driven Solutions
- Accounting Solutions Integration
- Financial Service Solutions
I GIVE BACK TO THE COMMUNITY WHERE I CAN
The less fortunate: I walk around the community and hand out electrolytes, Meals and I also like to listen to their stories ask them if they've reached out for help. Give them some info as to where they can get extra help if wanted.
During my time as a hockey mom, I Helped with fundraisers for the team. Helped look for equipment for those less fortunate. I found donations for less privilege kids who wanted to play the sport but did not have the financial means to do so.
Timeline
DEALER SOLUTIONS EXECUTIVE
KAR GLOBAL
04.2020 - 10.2022
Business Manager
TOWNE FORD
01.2017 - 02.2018
Business Analyst
FEDERAL GOVERNMENT OF CANADA
01.2015 - 06.2016
Payroll Specialist
FEDERAL GOVERNMENT OF CANADA
09.2014 - 01.2015
BUSINESS MANAGER
MIRAMICHI CHRYSLER
09.2013 - 10.2014
Crisis Intervention Specialist
MIRAMICHI WOMENS SHELTER
09.2012 - 09.2013
BUSINESS OWNER AND OPERATOR
TEXTURES
2004 - 2014 (10 years)
James M. Hill Memorial High School
High School Diploma
L'INSTITUTE JEAN RAYMOND
No Degree from COSMOTOLOGY
NBCC
Associate of Arts from CRIMINAL JUSTICE
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