Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cara Dixon

Summary

An energetic self-starter who Is creative and can work independently or with a team. Is enthusiastic when it comes to work and can maintain a positive attitude under changing work circumstances. Possesses great work ethics that make long-term relationships with customers possible.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Head Cook

Royal Canadian Legion Branch 96 Brockville
04.2024 - Current
  • Oversee day-to-day kitchen operations of a team of 15 kitchen staff, ensuring efficiency, organization and adherence to established procedures.
  • Implement and monitor food safety protocols, maintaining high standards of cleanliness, hygiene and sanitation in the kitchen.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Placed orders to restock items before supplies ran out
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Enhanced customer satisfaction through careful attention to detail in food presentation, quality control, and consistency in dish preparation.
  • Work closely with event teams to create custom menu for weddings, conventions and special events.

Bartender

Royal Canadian Legion Branch 96 Brockville
01.2021 - Current
  • Mixing drinks, cocktails, pouring draft beer
  • Operating point of sale terminals and providing bills to customers
  • Cleaning the bar and the area around it
  • Hiring and training new employees
  • Assisting in hiring and find local talent for entertainment and theme nights.
  • Washing glassware and bar utensils
  • Monitoring bar inventory and ordering supplies and ingredients when needed.
  • Ensuring compliance with federal, provincial, or territorial liquor and food safety regulations
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Front Desk Agent

Comfort Inn & Suites
04.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Enforced policies and procedures to increase efficiency.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Balanced daily cash drawer accurately, minimizing discrepancies and ensuring proper accounting procedures were followed.
  • Resolved service-related problems and documented actions in system.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Collected room deposits, fees, and payments.

Executive Administrative Assistant

Pricedex Software
01.2020 - 11.2023
  • Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports.
  • Make travel arrangements for executives.
  • Manage and maintain executives' schedules.
  • Process payroll information.
  • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

Branch Manager

Accessible Cash
03.2003 - 10.2019
  • Managed two of their largest stores at the same time on Montreal Road and Woodroffe in Ottawa, ON
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Scheduled staffing for both branches
  • Document management
  • Assisted with reconciling bank statements daily, monthly, and yearly
  • Prepared month end and year packages for the accountant
  • Wrote and updated their Policy and Procedure manual
  • Followed all policy and procedures for the Privacy Act
  • Maintained data and document integrity and insured highest level of discretion
  • Cash handling up to $10,000 and took care of banking for both branches
  • prepared court documents
  • Working knowledge of Microsoft word, excel and outlook
  • Analyzed employee sales and pulled daily branch reports for review
  • Motivated staff on up-selling scheduling prepared financial statements.
  • Audited day to day transactions customer care calls collections.
  • Maintained friendly and professional customer interactions.
  • Collected member loan payments.
  • Handled various accounting transactions.
  • Managed and maintained many business relationships through corresponding with various vendors, accountants, government liaisons as well as the clients themselves.

Education

High School Diploma -

Queen Elizabeth Collegiate & Vocational Institute
Kingston, ON

Certificate - Bookkeeping

St Lawrence College
Brockville

Certificate - Food Handling

InstaCert

Skills

    Food safety and sanitation

    Guest relations

    Initiative-taking

    Microsoft office

    Customer service

    Precision and attention to detail

    Culinary techniques

    Adaptability

    Team leadership

    Time management

    Organization and collaboration

    Verbal and written communication

Certification

  • Earned Team Spirit Award at Accessible Cash 2010
  • Earned Branch Manager of the Year at Accessible Cash 2011
  • Earned The Communicator at Accessible Cash 2012
  • Earned Community Award at Accessible Cash 2012
  • Organized Accessible Cash's Freedom Run 2012-2015 for Diabetes raising over $5000 per year for the cause.
  • Organized The Cash Store's Softball Tournament 2011-2013 for Diabetes raising over $4000 for the cause
  • Blackburn Ladies Softball League Executive 2010-2019-Social Executor, where I planned all the events outside our regular league games, such as golf tournaments, games nights, car rally's, amazing races, and our annual banquets. I was also Tournament Executive for the last 8 years, where I ran their annual Blackburn Ladies Softball Fun Tournament. In that position I created a budget and stuck by it, was able to attain city permits, and SOP licenses, scouted and reached out for teams to join, set up a social media event, fundraising and sponsorships, scheduling, setting up, running, and taking down of refreshment tent.
  • 2021-Present- Gananoque Pride Director of Finance

Timeline

Head Cook

Royal Canadian Legion Branch 96 Brockville
04.2024 - Current

Front Desk Agent

Comfort Inn & Suites
04.2024 - Current

Bartender

Royal Canadian Legion Branch 96 Brockville
01.2021 - Current

Executive Administrative Assistant

Pricedex Software
01.2020 - 11.2023

Branch Manager

Accessible Cash
03.2003 - 10.2019

High School Diploma -

Queen Elizabeth Collegiate & Vocational Institute

Certificate - Bookkeeping

St Lawrence College

Certificate - Food Handling

InstaCert

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Cara Dixon