Cara Brooker
Beaumont
Summary
Dynamic professional with a proven track record at Epiroc, excelling in service planning and stakeholder engagement. Skilled in work order management and customer service, I fostered strong client relationships, enhancing retention rates. Adept at problem-solving and multitasking, I ensure efficient service implementation aligned with strategic objectives.
Overview
23
23
years of professional experience
Work History
Service Planner
Epiroc
05.2024 - Current
- Engaged with stakeholders to clarify service requirements and expectations.
- Organized documentation related to service workflows for easy access and review.
- Monitored progress of service implementation to ensure alignment with planned objectives.
- Developed strong relationships with clients, resulting in increased retention rates and repeat business.
- Reduced overall costs, implementing cost-effective strategies for equipment maintenance and inventory management.
Administrative Assistant
Edmonton Public School Board
08.2023 - 05.2024
- Managed daily office operations, ensuring efficient workflow and communication among staff and departments.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Developed and maintained filing systems, enhancing document retrieval processes and organizational efficiency.
- Assisted in budget tracking and resource allocation, supporting financial accuracy in school operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Real Estate Appraiser
Brooker & Company
02.2003 - 01.2020
- Conducted property assessments to determine market value based on location, condition, and comparable sales.
- Utilized appraisal software to generate detailed reports and ensure compliance with industry standards.
- Collaborated with real estate agents and clients to gather necessary documentation for accurate appraisals.
- Analyzed local market trends to provide insights into property value fluctuations and investment opportunities.
- Reviewed zoning laws and property regulations to assess their impact on property valuations effectively.
- Assisted in the hiring and training of new appraisers
Education
Bachelors of Human Resources And Labour Relations - Human Resources Management
Athabasca University
Athabasca05-2023
Skills
- Work order management
- Scheduling and coordination
- Cost reduction strategies
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
Accomplishments
- Increased sales in drill shop from $1M to $5M
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 40 technicians.
Languages
English
Native or Bilingual
Timeline
Service Planner
Epiroc
05.2024 - Current
Administrative Assistant
Edmonton Public School Board
08.2023 - 05.2024
Real Estate Appraiser
Brooker & Company
02.2003 - 01.2020
Bachelors of Human Resources And Labour Relations - Human Resources Management
Athabasca University
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