Cara Austin
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Summary
My objective is to obtain a position in a strong company that will allow me to put my management and communication skills to use. I am willing to relocate to achieve my goals. As an organized and process driven leader, I want to utilize my inter-personal skills to boost the morale and manage others in a positive, inclusive, teamwork atmosphere. I am looking to grow with a company thru my experience and team work as well as learn from others’ experiences to improve and streamline company processes, best practices, and internal controls.
Overview
9
9
years of professional experience
Work History
Sr. Training Operations Manager – West Region
Core-Mark International
04.2022 - Current
- Build and execute standardization of training, policies, process, programs, and objectives (both strategic and tactical) to ensure OpCo and company success
- Corp Trainer for West Region
- Drive operational excellence results specific to safety, compliance, quality service, budget attainment, work force planning, productivity, and technology utilization
- JJ Keller and OT1 Compliance
- DOT HOS, FMCSA, DQ File Compliance, Safety Trainer, SAP, Finance - Budget planning and Managing
- Collaborate with key stakeholders to ensure company-wide initiatives, business objectives are achieved
- Power BI KPI Metrics, Underlying factors and root cause analysis
- Project management - responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of assigned projects, EV initiatives
- Vendor Partners
- Talent management, investing in capabilities, inspiring and energizing internal team
- Regional – Operations Training Manager for all TM’s and Ops Dir in 7 states at 11 OpCo’s in the Western Region
- 75% travel
- Equipment Utilization, cubes per route
- Cost per delivery
- Budget/Plan and order all Transportation Equipment for the West Region
General Manager
03.2020 - 04.2022
- Manage Daily Operations – Transportation and Warehouse
- 35 Class ‘A’ Drivers/30 Warehouse Teammates
- Recruit/Hire/Coaching/Training/Discipline
- Safety and Compliance – DOT, JJ Keller, OSHA, DQ Files, OT1 logs, AIB
- Fleet and MHE Equipment Maintenance - Tracking – PM Schedule
- Manage and track Scorecards and KPI’s – Power BI
- P&L Budgeting - SAP
- Contract Compliance – Vendor Relations
- Process Improvement – Data Analysis, DCMS
Operations Manager
Break Thru Transports
01.2017 - 03.2020
- Manage Daily Operations – Office and Drivers
- Recruit/Hire – HR Files
- Customer Service
- DOT Compliance - DQ Files, logs
- Accounting and Bookkeeping – P & L, Microsoft QuickBooks
- Process Improvement
- Contract Negotiation and Compliance
Customer Service Supervisor
C.R. England
01.2016 - 01.2017
- Managed Regional Customer Service – Clerical and Dispatch
- Customer service liaison for all customers in the region
- Problem solve customer service in region
- Managed and tracked customer Scorecards and KPI’s
Transportation Supervisor / DC Supervisor
McLane Company
01.2016 - 01.2017
- Manage 165 Class ‘A’ Drivers and Dispatch team, 75 DC Selectors
- P&L Budgeting - Forecasting
- DOT Compliance - logs, DQ files
- Scorecard and KPI - tracking and resolution
- Safety Program - Trainer
- Employee Relations – recruit/hire/coach/annual reviews/discipline
- Scheduling - Routing
- Backhaul program – innovate with success
- $1m in annual revenue
- Customer service liaison
- Microsoft Reddwerks WMS
- People Net Tracking System
Education
CTP -
02.2022
MBA - Masters Business Administration - undefined
University of Phoenix
Ontario, Ca01.2006
BSBM – Bachelor of Science - Business Management
University of Phoenix
Ontario, Ca06.2001
Skills
- Production
- Performance reporting
- Marketing
- Performance monitoring
- Training
- Compliance
- Safety
Timeline
Sr. Training Operations Manager – West Region
Core-Mark International
04.2022 - Current
General Manager
03.2020 - 04.2022
Operations Manager
Break Thru Transports
01.2017 - 03.2020
Customer Service Supervisor
C.R. England
01.2016 - 01.2017
Transportation Supervisor / DC Supervisor
McLane Company
01.2016 - 01.2017
MBA - Masters Business Administration - undefined
University of Phoenix
BSBM – Bachelor of Science - Business Management
University of Phoenix
CTP -
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