Piyush Bansal
Brampton,ON
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Grocery Manager
Sobeys
11.2023 - Current
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Performed key tasks to promote inviting grocery store appearance.
Financial Planner
Aegon
09.2022 - Current
- Interviewed clients to determine current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance and other information needed to develop financial plan.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Established and deepened existing client relationships through complex financial planning.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
Reline Clerk(Travel Based)
Loblaws
06.2023 - 10.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Updated pricing and signage to complete product displays and educate customers.
STORE MANAGER
Dollarama
05.2022 - 09.2022
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
ACTING ASSISTANT MANAGER
Safeway
11.2021 - 04.2022
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Created employee schedules to align coverage with forecasted demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assistant Grocery Store Manager
Safeway
06.2020 - 10.2021
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
- Assign employees to specific duties.
- Enforce safety, health, and security rules.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Plan budgets and authorize payments and merchandise returns
- Plan and prepare work schedules and keep records of employees' work schedules and time cards
- Supported senior managers with day-to-day operational requirements
- Delegated tasks to appropriate staff members and monitored performance
- Handled escalating problems to improve customer relations, maintain brand loyalty, and recapture lost revenue opportunities
- Collaborated with upper management to develop and implement business improvements
- Maintained operational performance with skillful handling of opening and closing tasks
- Managed daily workloads by organizing effective schedules and delegating tasks
- Directed staff management, task delegation, merchandising, and customer service.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Closing Store Manager
Safeway
05.2019 - 06.2020
- Reconciled register sales and receipts and determined if register tape matched total sales in system.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Enhanced communication and partnership between staff and vendors.
- Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
DELI/Meat Department Clerk
Safeway
06.2018 - 05.2019
- Restocked products based on available inventories and customer demands.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Consulted with customers to discuss available meats, different cuts and quality options.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
Education
Associate Degree - Biology and Maths
Capilano University
North Vancouver, BCSkills
- Staff supervision
- Sales growth
- Customer service and assistance
- Training and Mentoring
- Product Merchandising
- Task Delegation
Certification
First Aid CPR
LLQP
G License
Smart Serve
Security Guard
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Grocery Manager
Sobeys
11.2023 - Current
Reline Clerk(Travel Based)
Loblaws
06.2023 - 10.2023
Financial Planner
Aegon
09.2022 - Current
STORE MANAGER
Dollarama
05.2022 - 09.2022
ACTING ASSISTANT MANAGER
Safeway
11.2021 - 04.2022
Assistant Grocery Store Manager
Safeway
06.2020 - 10.2021
Closing Store Manager
Safeway
05.2019 - 06.2020
DELI/Meat Department Clerk
Safeway
06.2018 - 05.2019
Associate Degree - Biology and Maths
Capilano University
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