Canhao Zhou
Scarborough,ON
Summary
Helpful Seafood Manager dedicated to exceeding customers' expectations by delivering quick and attentive service. Proficient in practicing safe food handling procedures at all times. Skilled in fish inspection, product rotation and display case management. Ready to apply these skills to a dynamic new opportunity.
Overview
2
2
years of professional experience
Work History
Associated Seafood Manager
T&T supermarket
Markham, Ontario
11.2023 - Current
- Analyzed market trends to determine optimal pricing levels for seafood items.
- Developed promotional strategies to increase sales volume.
- Discussed customer feedback with team members to identify ways to improve services.
- Ordered supplies necessary for daily operations.
- Coordinated with vendors to secure competitive prices on products needed for operations.
- Managed customer complaints regarding product quality or service issues.
- Resolved customer complaints in a timely manner to maintain positive relationships.
- Maintained accurate records of seafood inventory and sales.
- Organized weekly orders from suppliers and managed delivery schedules.
- Directed daily work schedules and tasks for seafood department employees.
- Educated team members on how to safely handle products, use equipment and keep accurate records in accordance with food safety guidelines.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Seafood Supervisor
T&T supermarket
Markham, Ontario
04.2023 - 11.2024
- Trained new employees in preparation, handling, and storage procedures for seafood products.
- Assisted in unloading delivery trucks and stocking shelves with fresh seafood items.
- Conducted periodic quality checks on all incoming shipments of seafood products.
- Monitored customer feedback regarding seafood products and services.
- Ensured that all seafood was stored at proper temperatures.
Seafood Processor
T&T supermarket
Markham, Ontario
11.2022 - 04.2023
- Processed and packaged fresh and frozen seafood products according to customer specifications.
- Performed daily cleaning tasks to maintain a safe working environment.
- Cleaned, inspected, filleted, trimmed, weighed and packaged seafood for sale in retail markets.
- Reported any issues related to product quality or quantity discrepancies.
Education
Business
Seneca College
Toronto, ON08-2022
Skills
- Operational Efficiency
- Display case management
- Employee Scheduling
- Scheduling
- Training and mentoring
- Promotional planning
- Fish inspection
- Staff Training
- Inventory Control
- Sanitation Standards
- Equipment monitoring
- MS Office
- Professional and Courteous
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Associated Seafood Manager
T&T supermarket
11.2023 - Current
Seafood Supervisor
T&T supermarket
04.2023 - 11.2024
Seafood Processor
T&T supermarket
11.2022 - 04.2023
Business
Seneca College
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