CANDYS EVE MEKOUPOU EKO
Summary
A student at Enko Bonanjo International School and currently pursuing a Bachelor of Computer Engineering at the University of Concordia. Knowledgeable in various technological tools, including Microsoft Office.
Proven ability to effectively manage and lead teams with a diligent approach. Successfully enhanced operational efficiency and increased team productivity through process improvements. Strong problem-solving and communication skills that have played a vital role in driving team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor In Customer Service
Tim Hortons
10.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrate commitment to the organization's core values, leading by example and fostering a culture of excellence
Customer Service
Cyber
06.2022 - 08.2023
- Warm welcome to clients
- Ask their preoccupations in order to serve them
- Suggest other services offered by the cyber if they may be interested
- Serve them by printing or photocopying documents, input data and transform it using Microsoft tools
- Motivates the clients to come back for new and better services
Education
Bachelor - Computer Engineering
Concordia University
11.2024
IB Diploma -
Enko Bonanjo International School
06.2023
GCE-O Level -
Government Bilingual High School( GBHS)
06.2020
Skills
- Microsoft Office
- Multitasking skills
- Management skills
- Customer Service
- Staff management
- Attention to detail
- Workflow management
- Adaptability
- Training and mentoring
- Customer relationship management
- Communication and Friendliness
- Handling Cash
Certification
Global Scholar Internship Program, Harvard Student Agencies, An internship online that permits you to have entrepreneurial and determination spirit, steps to start a business by taking into consideration the type of the product, competitors, price of the products in order to innovate.
Languages
English
Native or Bilingual
French
Native or Bilingual
Interests
- I enjoy cooking for friends and family gatherings
- Learning new cooking techniques and expanding my culinary skills
- Coding and Programming
- Sports activities for physical and personal growth
- Dancing
- Gym Workouts
Timeline
Supervisor In Customer Service
Tim Hortons
10.2023 - Current
Customer Service
Cyber
06.2022 - 08.2023
IB Diploma -
Enko Bonanjo International School
GCE-O Level -
Government Bilingual High School( GBHS)
Bachelor - Computer Engineering
Concordia University
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