Summary
Overview
Work History
Skills
Timeline
Generic

Candy Lechuga

SAN JOSE

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Senior Claims Processor

Tesla Insurance
12.2024 - Current
  • RPO Review
  • ACR
  • Mail distribution for Draper and SNC folders
  • Create claims when needed

FNOL

Tesla Insurance
09.2022 - 12.2024
  • File for notice of loss insurance claims on Claim Management Platform
  • Customer support
  • Communicate owners concerns Adjuster or Supervisor and others as necessary to resolve issues.
  • Evaluate the needs of customers and work in a creative, pro-active manner to resolve roadside issues with customer vehicles.
  • Provide highest level of verbal and written customer support.

Administrative Assistant

Vi
Palo Alto
07.2022 - 08.2022
  • Coordinate Events
  • Update and create spreadsheets
  • Call residents
  • Update flyers in Publisher
  • Provide support to the Director and Coordinator of the Life Style department

Customer Engagement Coordinator

F5
San Jose
09.2015 - 01.2022
  • Answer phone calls and direct calls to appropriate parties/take messages
  • Greet visitors and determine whether they should be given access to specific individuals
  • Coordinate customer meetings
  • Prepare agendas
  • Perform general office duties, such as ordering supplies, maintaining record management database systems, and performing basic bookkeeping work
  • Prepare responses to correspondence containing routine inquiries
  • Coordinate catering for luncheons, for customer, committee, board, & other meetings
  • Provide clerical support to other departments
  • Meet with individuals, special interest groups and other on behalf of executives, committees and boards of directors
  • Board meetings
  • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures or expenditures

Sales Coordinator

Towne Place Suites
Sunnyvale
06.2015 - 09.2015
  • Duties include maintaining the front desk while delivering great customer service and sustaining exceptional guest relations.
  • Answer telephone and respond to caller inquiries in a pleasant manner.
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests
  • Arrange and coordinate meetings, events and any appointments.

Receptionist

Rocha & Schmidt
San Jose
05.2014 - 04.2015
  • Primary duties include answering phones for two law firms
  • Scheduling depositions and new client consultations
  • Mailing out appointment notices and attorney referral letters
  • Filing, maintaining office inventory, and ordering supplies.

Skills

  • MS Office
  • Teamwork
  • Self-Management
  • Communication Skills
  • Briefingsource
  • Salesforce
  • Raptor
  • Claims processing
  • Attention to detail
  • Time management

Timeline

Senior Claims Processor

Tesla Insurance
12.2024 - Current

FNOL

Tesla Insurance
09.2022 - 12.2024

Administrative Assistant

Vi
07.2022 - 08.2022

Customer Engagement Coordinator

F5
09.2015 - 01.2022

Sales Coordinator

Towne Place Suites
06.2015 - 09.2015

Receptionist

Rocha & Schmidt
05.2014 - 04.2015

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Candy Lechuga