Candida (Candi) Politano

• Optimized supply chain management for improved product availability and reduced lead times.
• Implemented data-driven strategies to identify areas of improvement and drive continuous process optimization.
• Developed cross-functional teams to foster collaboration, resulting in increased productivity and performance.
• Managed large-scale projects, ensuring timely completion within budget constraints.
• Identified opportunities for automation, leading to a significant reduction in manual labor costs and increased efficiency.

• Improved operational efficiency by streamlining processes and implementing cost-saving measures.
• Reduced turnaround time for project completion through effective resource allocation and team management.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.

• Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
• Increased team productivity by providing ongoing training and support to customer service representatives.
• Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
• Reduced customer complaints, proactively addressing issues and implementing effective solutions.
• Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
• Implemented quality control measures to maintain high standards of service across all touchpoints within the organization.

Managed the gift registry department, conducted registry appointment with clients, and managed online registry databases.

Tasked with opening and closing the store, assisting customers, ensuring a clean workspace, managing codes and alarms, and setting employee schedules when needed