Candice Versace
Winnipeg,Canada
Summary
Dynamic Spa Business Development Manager with a proven track record at Stogryn Premier Wellness Resources, excelling in client relationship management, and driving business growth. Skilled in market analysis and account management, I foster strong partnerships and deliver exceptional service, leading to increased brand loyalty and successful product introductions in the wellness industry. Strong passion for the spa industry, cosmetics, skincare, and the environment.
Overview
9
9
years of professional experience
Work History
Business Development Manager
Stogryn Premier Wellness Resources
09.2022 - Current
- Responsible for business growth for a leading wellness company, managing top spas and medical spas in Manitoba and Saskatchewan
- Develop strategic sales plans, build strong client relationships with renowned brands, including NuFace, Comfort Zone, Jane Iredale Cosmetics, and Advanced Nutrition Programme
- Lead client engagement efforts, delivering exceptional customer service to ensure continued revenue growth and brand loyalty
- Identify and close new business opportunities, driving the introduction of wellness solutions and products within the spa and skincare market
- Collaborate with internal teams and clients to manage product training, marketing initiatives, and promotional campaigns to enhance brand visibility
- High level of customer service focus and strong verbal and written communication skills, which have helped build strong relationships with clients
- Passion for the beauty industry and skincare has further helped in this role, to identify new opportunities and drive growth in this space
Account Manager
Anthony Allan Office Furniture
Winnipeg, MB
09.2021 - 09.2022
- Managed large accounts including government organizations and private sector clients, achieving sales growth through strong relationship-building
- Actively promoted new products and services to existing and potential clients, leading to increased sales
- Coordinated closely with design teams and vendors to meet tight deadlines and project requirements, ensuring customer satisfaction
Sales Manager
Portia Ella Skincare & Cosmetics Studio
Winnipeg, MB
05.2020 - 09.2022
- Portia Ella was a skincare and cosmetics retail store that unfortunately closed due to COVID-19 in 2021
- Worked to ensure performance sales targets were achieved and priorities aligned with growth strategies and projections of the company
- Led a successful sales team, managed inventory and was responsible for ordering from all brands represented at Portia Ella
- Inspired and coached the team daily, conducted monthly sales meetings, and organized brand training once per week
- Executed employee training and development
- Planned, developed, nurtured, and maintained long-term business relationships with community stakeholders, business partners, and clients
- Analyzed operating results and KPI performance within the studio
Office Manager
Versace Real Estate
Winnipeg, MB
01.2016 - 05.2020
- Efficiently ran the day-to-day activities of a fast-paced real estate office
- Coordinated client appreciation to create goodwill and increase client referrals
- Responsible for delivering excellent service while working with clients, internal and external Realtors, lawyers, and other vendor partners
- Assisted the team with creating, organizing, and implementing successful marketing and client service strategies to increase office productivity
- Extensive knowledge of Client Relationship Management (CRM) software and Excel, as well as effective use of MS Office and Google Suite
Education
Masters of Resource Management - Environmental Studies
University of Manitoba
04-2000
Bachelor of Arts -
University of Winnipeg
01.1995
Skills
- Business growth
- Client relationship management
- Market analysis
- Cold calling
- Skincare & Cosmetics Product knowledge
- Account management
- Prospect targeting
- Business development and planning
- Relationship building and rapport
- Territory and account management
Timeline
Business Development Manager
Stogryn Premier Wellness Resources
09.2022 - Current
Account Manager
Anthony Allan Office Furniture
09.2021 - 09.2022
Sales Manager
Portia Ella Skincare & Cosmetics Studio
05.2020 - 09.2022
Office Manager
Versace Real Estate
01.2016 - 05.2020
Masters of Resource Management - Environmental Studies
University of Manitoba
Bachelor of Arts -
University of Winnipeg
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