Candice Spitzer
Madera
Summary
Versatile and driven, I excel at In-N-Out Burger by enhancing project efficiency and showcasing adaptability across all tasks. As a Manager at In-N-Out Burger, I boosted customer satisfaction and team performance through effective problem-solving and multitasking. My strong work ethic and commitment to workplace safety have consistently improved business outcomes.
Overview
15
15
years of professional experience
Work History
Shift Manager
In-N-Out Burger
01.2014 - Current
- Front-line experience with high volume customer interactions with the ability to maintain excellent customer service while ensuring the delivery of high quality products
- Built sustainable client relationships that were built on trust by applying excellent communication and interpersonal skills
- Delivered high level service to customers to both maintain and extend relationships for future business opportunities
- Greeted incoming customers to provide immediate, friendly, and knowledgeable support
- Managed minor issues involving customers and escalating situations that required immediate attention in customer service
- Identified needs of customers immediately and promptly
- Training of assigned staff with proper and safe use of given materials
- Assisting in performing preventative maintenance where possible to keep equipment in clean and safe conditions for all associates
- Recorded and resolved daily store complaints to promote quality service and customer satisfaction
- Assisting with scheduling, ordering items needed, keeping inventory, and completing tasks using excel, microsoft works and a 10-key
Cashier/Service Desk
Target
01.2010 - 04.2014
- Provided excellent customer service while resolving any return and refund issues
- Worked with cash and card payments while greeting and handling any inquiries the customer needed to resolve
- Able to work with my fellow associates to provide a great environment where the customer and safe practices were a focus
Education
High school diploma -
Golden Valley High
Merced01.2008
Skills
- Customer support & service
- Technologically savvy
- Adaptive team player
- Courteous demeanor
- Customer engagement
- Conflict mediation
- High-energy attitude
- Employee coaching
- Store maintenance
- Customer relations
- Problem-solving abilities
- Safety regulations
- Quality Assurance
- Communicates effectively
- Positive attitude
- Microsoft office applications
- SharePoint
- Trustworthy
- Empathetic
- Curious
- Tenacious
- Nimble
Timeline
Shift Manager
In-N-Out Burger
01.2014 - Current
Cashier/Service Desk
Target
01.2010 - 04.2014
High school diploma -
Golden Valley High
Similar Profiles
Sophia BouviaSophia Bouvia
Associate at In-N-Out BurgerAssociate at In-N-Out Burger
Ruby LupoffRuby Lupoff
Associate at In-N-Out BurgerAssociate at In-N-Out Burger
Noah AndersonNoah Anderson
Level 6 Associate at In-N-Out BurgerLevel 6 Associate at In-N-Out Burger
Bryan GarciaBryan Garcia
Cook at In-N-Out BurgerCook at In-N-Out Burger
Layla RodriguezLayla Rodriguez
Volunteer at Madera County Main LibraryVolunteer at Madera County Main Library