Summary
Overview
Work History
Skills
Career Background
Academic Summary
Cellular
Profile Of Qualifications
Timeline
Generic

Candice O'Donnell

Abbotsford,BC

Summary

Self-motivated Territory Sales Manager with over 10 years of sales experience and high energy levels with a passion for customer service and sales. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Performance-oriented in prospecting, networking and completing key sales.

Overview

11
11
years of professional experience

Work History

Territory Sales Manager

Wakefield Canada Inc.
01.2019 - Current
  • Analyze reporting and quarterly trends to make real-time strategic business decisions to drive results
  • Cultivate, develop, and maintain new and existing business through various channels in my territory, taking into consideration volume, product mix and pre-determined targets, seeking out new opportunities through referrals and cold calling.
  • Utilize Wakefield’s CRM platform to record sales activity and gather account specific information.
  • Conduct training sessions as required and share product updates with customers, along with new programs or initiatives. Participate or attend any promotions, celebrations, or anniversaries the client hosts
  • Build strong relationships with our customers and communicate and follow-up in a timely manner, ensuring that any customer inquiries or problems are addressed and resolved.


Senior Sales Consultant

UniFirst Corporation
01.2015 - 12.2018
  • Set weekly appointments with potential new business clients
  • Conduct a needs analysis with all new clients to determine the program that best fit their needs
  • Analyze account sales reports to identify sales opportunities and corrective actions
  • Strategically manage business plan to achieve sales targets on a weekly, monthly and quarterly basis
  • Maintain weekly company driven goals for activity level within my database
  • Negotiate sales contracts and oversee new account installations
  • Attend local sales/product training as assigned by UniFirst corporate office.

Account Manager

Canadian Time Systems
01.2013 - 01.2014
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Conduct remote product training with prospects and existing customers
  • Maintain daily high level of outgoing calls to existing customers to continue to grow internal business
  • Ship daily customer orders
  • Schedule service calls for customers.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.

Skills

  • Business Growth
  • Strategic Planning
  • Consultative Sales
  • Pipeline Management
  • Contract Negotiation
  • Relationship Building
  • Product Training
  • Brand Promotion
  • Database Management

Career Background

  • Senior Sales Consultant, BC, UniFirst Corporation, 2015, Presen, Top sales performer for Loc. 765 Vancouver, UniFirst Corporation in 2016/2017., Rep of the month for Region 9 Sept 2017, Jan 2017., Rep of the quarter 2017 for Loc. 765 Q2, Q3., Rep of the month 2018 for Region 9 Q1, Q2., Rep of the month 2018 Loc. 765 Vancouver Sept-Nov, March, April and June., Received multiple commendations on company weekly newsletter for being 100% over quota., Grown 3 out of 5 sales routes past commissionable rates, 156% to quota for FY2018, 2018 President’s Club achiever, Acquire new business accounts within my territory., Develop sales strategies and maintain high productivity levels., Call on businesses in person, from major corporations to small companies., Conduct effective sales presentations with prospects., Analyze account sales reports to identify sales opportunities and corrective actions., Strategically manage business plan to achieve sales targets on a weekly, monthly and quarterly basis., Maintain weekly company driven goals for activity level within my database., Negotiate sales contracts and oversee new account installations., Attend local sales/product training as assigned by UniFirst corporate office.
  • Assistant Store Manager, BC, American Eagle, 2014, 2015, Multiple monthly awards for store to have highest customer conversion over previous year., Store hit sales targets for end of FY2014, Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results., Train and develop team on business acumen to drive business performance., Evaluate store sales and payroll goals on a daily basis using payroll reports and tools; make scheduling adjustments to meet business needs., Support the Store Manager in the execution of the short and long term store business plans to drives KPI results and maximizes business opportunities to include CRM, Loyalty and technology., Act as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors., Build effective relationships with associates, peers and supervisor to build a high performing store team., Run time effective Floor Sets for new merchandise release.
  • Account Manager, Canadian Time Systems, 2013, 2014, Successful in daily sales target of $500, Grew biometric time clock sales by 40%, Selected as the Canadian representative to attend the uAttend world conference., Managed sales territory across Canada., Prospected for and serviced an account base to maximize sales revenues., Conduct remote product training with prospects and existing customers., Maintain daily high level of outgoing calls to existing customers to continue to grow internal business., Ship daily customer orders., Schedule service calls for customers.

Academic Summary

  • High School Diploma, Garibaldi Secondary 2005
  • Certificate for Animal Health Sciences, Stenberg College 2007
  • PROFESSIONAL DEVELOPMENT: Advanced Value Selling Program & NSHE Training. Completed 6 week professional sales training program with UniFirst Corporation and completed AVS program with UniFirst Corporation.

Cellular

(778) 839-4406

Profile Of Qualifications

  • 2018 Presidents Club Rep with UniFirst Corporation.
  • Multiple award winning sales rep with UniFirst Corporation.
  • Consistently grow sales volume year over year.
  • Skilled in negotiation, building strong customer relationships and new business development
  • Supported sales reps in training.
  • Exceptional communication and interpersonal skills; recognized for high work ethic.
  • Proficient in Word, PowerPoint, Excel, Windows, Outlook and data management through company CRM.

Timeline

Territory Sales Manager

Wakefield Canada Inc.
01.2019 - Current

Senior Sales Consultant

UniFirst Corporation
01.2015 - 12.2018

Account Manager

Canadian Time Systems
01.2013 - 01.2014
Candice O'Donnell