Candice McQuade
Senior Sales Associate
Ripley,Ont
Summary
Results-driven Certified Dental Assistant with over 15 years of hands-on experience in the dental field, complemented by a proven track record in client-focused business ventures. Currently enhancing expertise through studies in CRM and ERP applications to bolster sales operations and customer management. Recognized for a strong ability to identify and capitalize on opportunities for growth and innovation, consistently achieving increased profits and reduced costs. Adept at leading and supervising operational and sales teams while fostering an environment of excellence in customer service standards.
Overview
2026
2026
years of professional experience
3
3
Certifications
Work History
Owner /Home Stager
Simplelie4u and
2022 - Current
- Founded and operated a home staging business, enhancing residential properties and driving customer engagement.
- Prospect new clients through online platforms and trade shows; conduct personalized consultations with realtors and homeowners.
- Drive business growth through strategic upselling of services and building strong client relationships.
- Oversee all marketing, scheduling, and operational aspects using Microsoft Office and data entry systems.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Owner & Manager
Ewyn Studios
2019 - 2022
- Managed a fitness and weight loss clinic including staff hiring/training, scheduling, and day-to-day operations.
- Created and executed social media marketing campaigns, increasing client acquisition and engagement.
- Prospected and cold-called prospective customers, engaging them with tailored product and program offerings.
- Upsold additional services based on client needs and improving revenue.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Certified Dental Assistant (CDA)
Kincardine Dentistry
2013 - 2019
- Delivered comprehensive clerical and clinical dental assistance supporting general and specialty dentists.
- Assisted in product and dental supply inventory management to ensure smooth operations.
- Educated patients regarding dental procedures and product usage to promote better oral health compliance.
- Utilized multiple dental software platforms and maintained meticulous patient and clinical records.
- Increased patient retention by developing strong relationships and providing personalized care.
- Educated patients on proper oral hygiene practices to maintain good oral health between visits.
- Promoted a positive environment for patients and staff through effective communication and teamwork.
Certified Dental Assistant (CDA)
Dr. Bruce Cole Family Dentistry
2008 - 2013
- Provided chairside assistance during routine and advanced dental procedures.
- Maintained sterilization protocols and managed dental supplies to optimize clinic workflow.
- Supported scheduling, billing, and patient education functions.
- Collaborated with team members to provide seamless care during high-volume periods, minimizing wait times for patients.
- Supported dentists in diagnosing oral health issues by taking diagnostic x-rays as needed.
- Assisted dentists with complex procedures, ensuring patient safety and satisfaction.
- Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
Certified Dental Assistant (CDA) (Maternity Leave Coverage)
Dr. Diamandakos
2007 - 2008
- Performed all duties of dental assistant during maternity leave, including chairside support, infection control, and minor lab tasks.
- Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns.
- Took dental images following strict patient protection rules, applying lead aprons.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
Education
Level II Dental Assistant -
Trillium College
Oshawa, ON01-2006
Skills
Dental industry expertise
Cold calling and lead generation
Client relationship management
Proficient in Microsoft Office Suite (Word, Excel)
Software Proficiency - Business Operations & Customer Service - Trade Show & Networking Experience
Adaptable technology learner
Certification
Certified Dental Assistant (CDA)
AWARDS
Social Media Marketing Award, Ewyn Studios Inc., 2021, Recognized at annual AGM for outstanding management and creative flair in social media and marketing, contributing to increased customer engagement and brand visibility.
Timeline
Owner /Home Stager
Simplelie4u and
2022 - Current
Owner & Manager
Ewyn Studios
2019 - 2022
Certified Dental Assistant (CDA)
Kincardine Dentistry
2013 - 2019
Certified Dental Assistant (CDA)
Dr. Bruce Cole Family Dentistry
2008 - 2013
Certified Dental Assistant (CDA) (Maternity Leave Coverage)
Dr. Diamandakos
2007 - 2008
Level II Dental Assistant -
Trillium College