Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Pharmacy Assistant
Shoppers Drug Mart
06.2014 - 10.2023
Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
Managed the blister pack (compliance pack) program, ensuring correct dose and time regiments for patients who have difficulty managing their medications.
Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
Streamlined pharmacy operations with proficient use of pharmacy management software for order processing and record keeping.
Participated in community outreach events to promote health awareness, representing the pharmacy as a knowledgeable resource.
Dietary Aide
Aramark Canada
06.2006 - 08.2014
Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Education
Pharmacy Technician
Centennial College of Applied Arts And Technology
Scarborough, ON
06.2014
Biotechnology Technologist- Forensics
Fleming College
Peterborough, ON
06.2008
High School Diploma -
St. AuguStine Secondary School
Brampton, ON
06.2005
Skills
Supply Management
Regulatory Compliance
Answering Customer Questions
Computer Savvy
Quality Control
Problem Solving
Record Keeping
Customer Service
Organizational Skills
Attention to Detail
Languages
English
Native or Bilingual
Volunteer Work
Data Entry for Malton Neighbourhood Services - Caribbean Senior Group