Candice Khan
Edmonton,AB
Summary
Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
19
19
years of professional experience
Work History
Operations Manager
Bed Bath & Beyond
Riverdale
07.2016 - 10.2021
Oversaw store operations including inventory control, sales and pricing, store presentation, scheduling, payroll, receiving and shipping, inbound calls and staff training. Managed a staff of 10+ each day, coordinating projects, product features and merchandising.
Hiring new employees, onboarding them in the system, orientation, bridal registry training and creating, maintenance and sales.
Cashier/Customer Service
Safeway
Edmonton
01.2003 - 08.2008
Quickly and accurately checked items for customers while easily memorizing over 200 codes for various products within the store. Received 10+ positive customer compliment cards, awarded with a gold name badge to show excellent customer service.
Education
High School Diploma -
Austin O'Brien Catholic High School
Edmonton, AB06.2002
Skills
- Health and safety compliance
- Inventory Management
- Financial Management
- Staff Training
- Customer Relationship Management (CRM)
- Staff Management
- Inventory Control
- Onboarding and Orientation
- Employee relations and conflict resolution
- Schedule Management
- Policies and procedures implementation
- Operations Monitoring
- New hire processing
- Payroll Processing
- Timesheet Management
Timeline
Operations Manager
Bed Bath & Beyond
07.2016 - 10.2021
Cashier/Customer Service
Safeway
01.2003 - 08.2008
High School Diploma -
Austin O'Brien Catholic High School
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