Candice Janes
Niagara-on-the-Lake,ON
Summary
Resourceful and personable coordinator with deep knowledge in facilitating communication and addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
6
6
years of professional experience
Work History
Instructor therapist
Gain Learning Center
01.2022 - Current
- Support children and implement behaviour and treatment plans and skill acquisition programs, one-on-one or in a group setting
Service Coordinator
Community Care Durham
01.2019 - 07.2021
- Coordinate client services by implementing and evaluating needs of seniors and persons with disabilities in the community
Program assistant
Community Care Durham
07.2018 - 01.2019
- Provide administrative assistance to clients, staff, and the public
Clerk typist
Region of Durham
10.2017 - 11.2018
- Front desk reception & switchboard for a fast-paced long term care facility
Education
Post-Degree Certificate - Autism And Behavioural Sciences
Niagara College
Welland, ON12.2022
Post-Degree Certificate - Human Resources Management
Durham College
Oshawa, ON08.2017
Bachelor of Health Science - Health Sciences
University of Ontario Institute of Technology
Oshawa, ON12.2016
Skills
- Reliability
- Interpersonal Communication
- Organizational Skills
- Attention to Detail
- Decision-Making
- Teamwork and Collaboration
- Time Management
- Multitasking Abilities
- Task Prioritization
- Professional Demeanor
- Team Leadership
- Meeting facilitation
- Problem-solving aptitude
- Proficiency in Office programs
- Client Advocacy
- Project Planning
- Program Evaluation
- Accurate Recordkeeping
- Service monitoring and evaluation
- Individualized service plans
- Needs Assessments
Websites
Education Certifications
- Non-Violent Crisis Intervention, May 2023
- AODA Customer Service Training, August 2022
- WHMIS 2015 GHS Training, August 2022
- Fundamentals of Mental Health and Group Facilitation June 2019
- Dementia Specific Training, March 2019
Volunteer Experience
Co-Facilitator - COPE Mental Health 07/2019 - 08/2021
· Group support to adults aged 16 and older, with emotional and/or mental health concerns
Committee Member - Ajax Age Friendly Committee 11/2019 – 07/2021
· Community support representative that designed and implemented age-friendly policies and services
Timeline
Instructor therapist
Gain Learning Center
01.2022 - Current
Service Coordinator
Community Care Durham
01.2019 - 07.2021
Program assistant
Community Care Durham
07.2018 - 01.2019
Clerk typist
Region of Durham
10.2017 - 11.2018
Post-Degree Certificate - Autism And Behavioural Sciences
Niagara College
Post-Degree Certificate - Human Resources Management
Durham College
Bachelor of Health Science - Health Sciences
University of Ontario Institute of Technology
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