Candice Hopson
Tilbury,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Administrator
Modern Renovations
05.2019 - Current
- I help run the office side of my husbands business casually
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Administration Assistant
Miskus Chiropractic
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
Leasing Agent
Rent4all
03.2016 - 05.2017
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet standards, local, and provincial housing requirements.
Bartender/Server
Waters Edge
04.2017 - 08.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Client Service Coordinator
Paramed Home Health
03.2013 - 01.2016
- Time weekday scheduling for a designated set of postal codes
- Scheduled PSW and RN visits for clients.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained and managed customer files and databases.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Event Coordinator/Decorator
Moire Event Designs
01.2010 - Current
- I currently continue to do operate the small business on evenings and weekends.
- Coordinated schedules and timelines for events.
- Consulted with customers to determine objectives and requirements for events.
- Performed event coordination for larger parties and gatherings.
- Coordinated florists, photographers, and musicians for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
Crew Member
McDonalds
05.2005 - 05.2007
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Executive Administration
St Clair College
Windsor, ON04.2011
DCS / DEC - Healthcare Administration
St Clair College
Windsor, ON04.2010
Office Administration
St Clair College
Windsor, ON04.2009
High School Diploma -
Assumption High School
Windsor, ON05.2004
Skills
- Data Research and Analysis
- Technical Support
- Customer Relations and Communications
- Data Evaluation
- Order Placement
- Document Scanning
- Memo Preparation
- Mail Handling
- Database Maintenance
- Staff Management
- Document and File Management
- Remote Conferencing
- Microsoft Office
- Staff Orientation and Training
- File Organization
- Sorting and Labeling
- Office Equipment Maintenance
- Administer Payroll
- Inventory Supplies
- Telephone Reception
- Office Supplies and Inventory
- Travel Coordination
Certification
Accounting (2 years) Accounts Payable (1 year) Accounts Receivable (2 years) Administrative Experience (10+ years) Bookkeeping (2 years) Event Planning (10+ years) Microsoft Outlook (10+ years) QuickBooks (2 years) Property Leasing Property Management Office Management (5 years) Payroll (1 year) Microsoft Excel Clerical Experience Personal Assistant Experience Marketing General Ledger Accounting Certifications and Licenses Driver's License CPR Certification Smart Serve
Additional Information
Smart Serve Certified since 2012
Timeline
Office Administrator
Modern Renovations
05.2019 - Current
Bartender/Server
Waters Edge
04.2017 - 08.2018
Leasing Agent
Rent4all
03.2016 - 05.2017
Client Service Coordinator
Paramed Home Health
03.2013 - 01.2016
Event Coordinator/Decorator
Moire Event Designs
01.2010 - Current
Crew Member
McDonalds
05.2005 - 05.2007
Administration Assistant
Miskus Chiropractic
Executive Administration
St Clair College
DCS / DEC - Healthcare Administration
St Clair College
Office Administration
St Clair College
High School Diploma -
Assumption High School
Accounting (2 years) Accounts Payable (1 year) Accounts Receivable (2 years) Administrative Experience (10+ years) Bookkeeping (2 years) Event Planning (10+ years) Microsoft Outlook (10+ years) QuickBooks (2 years) Property Leasing Property Management Office Management (5 years) Payroll (1 year) Microsoft Excel Clerical Experience Personal Assistant Experience Marketing General Ledger Accounting Certifications and Licenses Driver's License CPR Certification Smart Serve
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