Candice Hanna
Orangeville
Summary
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.
Overview
35
35
years of professional experience
Work History
Office Manager
Tri-Crane Corporation
01.2019 - Current
- Coordinated office operations, ensuring efficient workflow and resource allocation.
- Managed schedules and appointments.
- Developed and maintained filing systems, enhancing information retrieval efficiency.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Processed invoices and payments efficiently to ensure timely accounts reconciliation.
- Managed customer inquiries regarding billing discrepancies and payment statuses.
- Assisted in monthly financial closings by preparing necessary documentation and reports for management review.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Reconciled accounts payable and receivable ledgers to maintain accuracy of financial records.
Payroll & Billing Administrator
Modern Crane
11.2022 - 05.2025
- Processed payroll for employees using advanced payroll software systems.
- Ensured compliance with labor laws and tax regulations in payroll processing.
- Maintained accurate records of employee hours, wages, and deductions for reporting purposes.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Processed and verified customer invoices to ensure accuracy and compliance with company policies.
- Trained new team members on accounts receivable procedures and software tools.
- Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
- Streamlined accounts receivable processes by implementing efficient tracking and reporting systems.
- Collaborated with sales teams to address customer disputes, resulting in prompt resolution and maintained relationships.
- Verified employee time records to ensure compliance with company policies.
- Maintained payroll information by calculating, collecting, and entering data.
- Trained new staff on payroll procedures and best practices for accuracy and efficiency.
- Updated employee files with new details such as changes in address or salary levels.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
Maintenance Coordinator / Administrator
Ameco Services
11.2000 - 11.2003
- Maintained the maintenance database
- Coordinated maintenance schedules, ensuring timely completion of service requests and minimizing downtime.
- Preparing Monthly invoices for the contract
- Aided in the design and implementation of new internal Equipment Maintenance and Tracking System
- Handling of all procurement functions including ordering, shipping and receiving of both equipment and parts
- Schedule any contractor work including tire repair, specialized mechanics, inspectors
Equipment Coordinator / Site Administrator
Irving Equipment
06.1998 - 11.2000
- Allocated equipment to various contractors on site
- Prepared monthly billings for the contract
- Managed operator’s vacation and training schedule on equipment for approximately 200 employees
- Aided in the coordination of maintenance for all operated equipment on site
- Created and administered system to track equipment utilization
- Approved operator’s payroll and expenses for 200 employees
- Supervised 2 Administration Support staff
- Handled purchasing functions including ordering, receiving and data entry
- Developed and maintained filing system for the site office
Administrative Support
Irving Equipment
01.1991 - 01.1998
- Working summer vacations, spring and Christmas breaks in the crane service industry. I provided support for all departments within the company. I am fully competent in all departments including:
- Switchboard / Reception
- Accounts Payable
- Accounts Receivable
- Purchasing
- Maintenance
Education
Bachelor of Business Administration - Human Resources / Industrial Relations
University of New Brunswick
Fredericton, NB01.1998
Skills
- Attention to detail
- Multitasking and organization
- Clear oral/written communication
- Billing
- Customer relations
- Bookkeeping
- Account reconciliation
- Inventory control
- Financial accounting
Timeline
Payroll & Billing Administrator
Modern Crane
11.2022 - 05.2025
Office Manager
Tri-Crane Corporation
01.2019 - Current
Maintenance Coordinator / Administrator
Ameco Services
11.2000 - 11.2003
Equipment Coordinator / Site Administrator
Irving Equipment
06.1998 - 11.2000
Administrative Support
Irving Equipment
01.1991 - 01.1998
Bachelor of Business Administration - Human Resources / Industrial Relations
University of New Brunswick