Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
17
17
years of professional experience
Work History
Site Leader Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
12.2020 - Current
Managed the day-to-day operations of the site, including staffing, scheduling, safety protocols.
Conducted regular meetings with team members to assess progress and address any issues that arise.
Autonomous coordination of hospital operations in accordance with established policies and standards of quality care.
Overseeing and coordinating the delivery of patient care.
Make critical decisions and solve complex problems which impact patient care and safety.
Facilitation of realignment of staffing resources.
Developing and maintaining effective working relationships with on-site medical and clinical health care providers.
Identify quality improvement opportunities and promotes continuous quality improvement.
Patient Care Coordinator
Fraser Health Authority
New Westminster, BC
06.2007 - 12.2020
Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
Facilitated coordination between primary care physician and specialists to ensure continuity of care.
Assured regulatory compliance and professionalism across patient service.
Education
Bachelor of Science - Nursing
University of Victoria
Victoria, BC
08-2018
High Acuity Nursing Specialty
British Columbia Institute of Technology
Burnaby, BC
04-2004
Nursing Diploma
Douglas College
New Westminster, BC
12-1999
Skills
Demonstrate ability to apply critical thinking skills, problem solve and deal with conflict situations
Ability to operate related equipment including proven ability to utilize computer technology
Demonstrate ability to role model
Demonstrate ability to supervise, lead and provide work direction
Demonstrate ability to teach and facilitate learning of staff and or patients/families
Comprehensive knowledge of health care disciplines and their role within health care
Demonstrate ability to plan, organize and prioritize work in a continuously changing environment
Health Unit Coordinator at Fraser Health Authority, Vancouver Coastal HealthHealth Unit Coordinator at Fraser Health Authority, Vancouver Coastal Health