Candice Collins
Penticton,Canada
Summary
Harnessing years of experience in customer service, I excel in creating positive experiences and fostering trust. My dedication to outstanding service transcends industry boundaries, from retail environments to health care systems where I prioritize compassion, communication and satisfaction in all interactions.
Overview
25
25
years of professional experience
Work History
Health Care Aide & Community Support Worker
IHA, CMHA, PDSCL, Private Facilities
11.2006 - 11.2023
- Direct Care
- Mobility Assistance
- End of Life Care
- Psychosocial Well-Being
- Advocate
- Charting and Documentation
- Dementia Care
- Administered Medication
Customer Service/Key Holder/Manager of Operations
Mariposa and The Hog's Breath Coffee Co. Inc.
04.1999 - 04.2005
- Oversaw aspects of daily operations, ensuring a smooth and efficient workflow
- Trained and regularly mentored staff on performance-oriented strategies and customer service techniques
- Developed strong relationships with customers, ensuring their needs were met consistently and promptly
- Managed inventory, placing orders as needed to maintain optimal stock levels and minimize waste
Education
Executive Office Administrator & Business Administration Management -
Sprott Shaw College
Penticton, BC12-2024
Indigenous Canada -
University of Alberta
01.2021
Community Support Worker & Resident Care Aide -
Sprott Shaw College
Penticton, BC10-2006
Skills
- Exceptional Interpersonal Communication
- Relationship Development
- Problem Solving and Resolution
- Quick to Learn Systems
- Time Management
- Strong Organizational Skills
- Reliable Team Player
- Training and Mentoring
- Excellent Time Management Skills
Languages
English
Professional Working
Timeline
Health Care Aide & Community Support Worker
IHA, CMHA, PDSCL, Private Facilities
11.2006 - 11.2023
Customer Service/Key Holder/Manager of Operations
Mariposa and The Hog's Breath Coffee Co. Inc.
04.1999 - 04.2005
Indigenous Canada -
University of Alberta
Executive Office Administrator & Business Administration Management -
Sprott Shaw College
Community Support Worker & Resident Care Aide -
Sprott Shaw College
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