Candice Baltus
Bruce Mines,ON
Summary
Dynamic healthcare professional with a proven track record at Algoma Manor, excelling in quality assurance and patient-focused care. Skilled in effective team leadership and department budgeting, I successfully implemented quality control procedures, enhancing compliance and operational efficiency. Recognized for critical thinking and adaptability, driving significant improvements in resident care services.
Overview
12
12
years of professional experience
Work History
Behavioural Support & Quality Lead
Algoma Manor
11.2025 - Current
- Led quality assurance initiatives to ensure compliance with healthcare standards.
- Developed and implemented quality control procedures for resident care services.
- Trained staff on best practices for quality improvement and safety protocols.
- Conducted regular audits to identify areas for process enhancement.
- Collaborated with management to align quality goals with organizational objectives.
- Monitored compliance with regulatory requirements in daily operations.
- Developed and implemented corrective action plans for identified issues.
Registered Practical Nurse
Algoma Manor
06.2019 - Current
- Team lead and floor nurse for over 5 years, with a focus on Quality Assurance and team education.
- Maintained, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Individualized care planning with resident centered care focus.
- Implemented new systems for QI initiatives and to improve facility processes.
- Developed and implemented evidence-based clinical protocols and guidelines.
- Created and implemented education for the nursing department.
Quality & Nutrition Coordinator
Algoma Manor
07.2024 - 11.2025
- Provide facility wide auditing and quality improvements while overseeing and refining the Dietary Department operations.
- Ensured regulatory compliance by staying current on industry standards and updated policies.
- Streamlined operations by optimizing staffing, resource allocation, and workflow processes.
- Successfully implementing streams of revenue and improving the departmental expenditures within the food budget.
- Effective human resource management including hiring, disciplining and training of staff.
- Participated in management team meetings to discuss resident status, census changes and resident/family complaints and concerns.
- Built and maintained positive working relationships with staff to support operations and provide feedback and guidance to support standards of care.
- Educated staff on nutrition-related policies and best practices.
- Monitored food service operations for compliance with dietary guidelines.
- Facilitated communication between healthcare providers, administrators, dietitians, nurses, and other stakeholders involved in developing patient-centered care plans.
Registered Practical Nurse
Paramed
06.2019 - 12.2019
- Homecare nursing environment with a focus on Palliative education and training, full utilization of skills and wound care training.
Fundraising chair, Board of directors
Grimsby Cooperative Preschool Inc
09.2013 - 05.2017
- Increased attendance and profitability of annual community fundraising events by involving cooperate sponsors and dramatically decreasing expenses.
- Exceeded annual fundraising targets by 15-20%.
Education
Practical Nursing -
Sault College
05-2019
Bachelors of Music -
Acadia University
05-2004
Skills
- Planning and organizing
- Effective team leadership
- Department Budgeting
- Patient-focused care
- Excellent communication
- Visionary & creative
- Attention to detail
- Conflict resolution
- Time Management
- Critical thinker
- Adaptability
- Problem solving
Timeline
Behavioural Support & Quality Lead
Algoma Manor
11.2025 - Current
Quality & Nutrition Coordinator
Algoma Manor
07.2024 - 11.2025
Registered Practical Nurse
Algoma Manor
06.2019 - Current
Registered Practical Nurse
Paramed
06.2019 - 12.2019
Fundraising chair, Board of directors
Grimsby Cooperative Preschool Inc
09.2013 - 05.2017
Practical Nursing -
Sault College
Bachelors of Music -
Acadia University