Candice Butler
Irvine
Summary
Reliable medical office professional offers many years of experience working in Front Office/ Back Office and Call center busy settings with high patient volumes.
Overview
5
5
years of professional experience
Work History
Dasher
DoorDash
11.2023 - 05.2024
- Delivered food to customers promptly and efficiently.
- Communicated with customers regarding delivery status and updates.
- Navigated routes using GPS technology for optimal delivery times.
- Adhered to company policies and procedures when delivering food orders.
Medical Call Center Representative
McKesson(Temp)
Irvine
06.2022 - 09.2022
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Updated customer accounts, addresses and contact information within call management databases.
- Provided detailed documentation of each call including notes on conversations with customers.
- Entered patient data into electronic health records accurately and efficiently.
Back Office Medical Assistant
Hoag Memorial Hospital Presbyterian
Aliso Viejo
02.2020 - 07.2020
- Assisted in patient intake and registration processes.
- Prepared examination rooms and ensured cleanliness for patient visits.
- Supported physicians during examinations and medical procedures.
- Conducted vital sign checks and recorded patient information accurately.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Front Office Medical Assistant
Hoag Endoscopy
Newport Beach
02.2019 - 06.2019
- Assisted in patient intake and registration processes.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Organized patient charts before each day's clinic sessions began.
Education
Medical Assistant - Healthcare
American Career College
CA10-2020
Skills
- Appointment scheduling
- Efficient multitasking
- Electronic health records
- Vital signs assessment
- Data entry accuracy
- Patient scheduling
- Scheduling appointments
- Inbound phone calls
- 60 WPM
- Call center customer service
Timeline
Dasher
DoorDash
11.2023 - 05.2024
Medical Call Center Representative
McKesson(Temp)
06.2022 - 09.2022
Back Office Medical Assistant
Hoag Memorial Hospital Presbyterian
02.2020 - 07.2020
Front Office Medical Assistant
Hoag Endoscopy
02.2019 - 06.2019
Medical Assistant - Healthcare
American Career College