Organized and dependable candidate successful at managing multiple priorities with a positive attitude, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
9
9
years of professional experience
Work History
Physical Therapy Aide
Reps Physical Therapy
02.2024 - Current
Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
Worked with patients from age 24 to 80+ years old.
Maintained cleanliness of clinic by wiping beds after each use and laundry for all towels.
Front Desk Customer Service Representative
Velo Sorts Center
03.2016 - Current
Greeted and verified members and guests upon entry to optimize security.
Educated customers about billing, payment processing and support policies and procedures.
Investigated and resolved customer inquiries and complaints quickly.
Followed up with customers about resolved issues to maintain high standards of customer service.
Sought ways to improve processes and services provided.
Managed approximately about 50 + athletes during a World Cup Event.
Physical Therapy Aide
Evolution Physical Therapy
08.2022 - 09.2022
Enforced safety procedures with all patients.
Maintained supply inventory by placing orders when supplies ran low.
Cleaned and organized work area and disinfected equipment after treatment.
Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
Worked with patients from age 8 to 70.
Education
Bachelor of Arts - Physical Education; Pre-Physical Therapy
California State University - Dominguez Hills
Carson, CA
05.2023
Skills
Client/Customer Service
Time Management
Able to adapt to new environments easily and work well under pressure
Active listener and detail oriented
Positive Attitude
Therapeutic exercise
Physical therapy support
Multitasking
Geriatric Care
Timeline
Physical Therapy Aide
Reps Physical Therapy
02.2024 - Current
Physical Therapy Aide
Evolution Physical Therapy
08.2022 - 09.2022
Front Desk Customer Service Representative
Velo Sorts Center
03.2016 - Current
Bachelor of Arts - Physical Education; Pre-Physical Therapy
California State University - Dominguez Hills
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