Candace Dieckhaus

Verified information in the MEDS system was up to date and accurate

reviewed incoming correspondence and determined the action required.

answered inbound/outbound telephone communication .

updated/ created patient accounts and information into CRM data base

inform and educate

data entry

enrollment into medi-cal managed care programs

create patient accounts into CRM data base

verified information in MEDS system

reviewed incoming correspondence and determined the action required

Answered customers questions and addressed problems via phone

provided status on medi-cal claims and appeals

assisted doctors on how to enroll to become medi-cal providers

assisted medical providers on how to navigate the medI-cal website to correctly bill Medi-cal

data entry