Candace, Weng Tong Lau
Macau, China
Summary
Being a dedicated young HR practitioner eager to utilize the knowledge learnt from the prestige University of Toronto MIRHR program and wanting to make use of the experience obtained from working in one of the largest resorts in Macau, I am ready to accept new challenges and learn more along the journey.
Overview
4
4
years of professional experience
Work History
HR Trainee and Technical Officer
Melco Resorts & Entertainment
09.2021 - 07.2022
- Maintained daily operations of the career centre, handled guests requests and queries as the receptionist.
- Worked as a member of the recruitment project team to organize events for trainees and prepare campus job fairs.
- Helped organized career walk-in days in the career centre throughout the pandemic for recruiting hotel operations, F&B, security, and entertainment employees.
- Actively searched for potential candidates for the resort’s vacant positions through LinkedIn.
- Reviewed candidate CVs and referred them to business units for interview.
Business Consultant
Southern Queensland Country Tourism
09.2020 - 12.2020
- Acted as the team leader of the project and reported to the instructor and CEO of the company through progress reports, PowerPoint presentations, and Zoom meetings.
- Organized and hosted team meetings with members and CEO.
- Edited and proofread progress reports, PowerPoint presentations, and Zoom meetings.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Researched about the Australian tourism industry and suggested tourism correlated factors/figures to be added into the industry portal.
- Designed a survey using Google survey to ask company clients about the app's user experience.
- Analysed the survey data, combined it with researched data, and created a business plan for the company.
Trainee
Bank of China
05.2018 - 07.2019
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Organized an orientation for summer interns, worked with HR supervisors to design a company knowledge trivia.
- Designed Wechat pages for advertising new services for university students.
- Worked as a customer service assistant to notify clients about credit card issues.
- Organized loan documents for filing and recording.
Marketing Consultant
Vortex Aquaponics
01.2019 - 04.2019
- Co-leaded the consultant team and presented PowerPoints, posters, and reports to the CEO.
- Formed up marketing plan and suggested the company to expand market presence through advertising, creating an education program, attending the national farm to school conference, and setting up social media accounts to gain more customers and funds and educate people about aquaponics.
Business Consultant
PatriotOne Technologies Ltd.
01.2019 - 01.2019
- Participated in the Live Case Competition in Year 3.
- Analyzed the business conditions and security technology market through industry and financial reports, etc.
- Segmented possible customers and created feasible business plans and operational strategies for the company.
- Presented the recommendations for the company to raise its share prices and thrive in the market.
Education
MIRHR - Industrial Relations And Human Resources
University of Toronto
Toronto11.2023
Bachelor of Management WITH HONOURS - Management And Minor in Psychology
University of British Columbia
Kelowna, BC05.2021
High School Diploma -
Colegio De Santa Rosa De Lima English Secondary
Macau, China07.2017
Skills
- Attentive listening
- Communication
- Problem analysis and solving
- Leadership
- Microsoft Office
- LinkedIn candidate searching
- Fluent written and spoken Cantonese, Mandarin, English
Timeline
HR Trainee and Technical Officer
Melco Resorts & Entertainment
09.2021 - 07.2022
Business Consultant
Southern Queensland Country Tourism
09.2020 - 12.2020
Marketing Consultant
Vortex Aquaponics
01.2019 - 04.2019
Business Consultant
PatriotOne Technologies Ltd.
01.2019 - 01.2019
Trainee
Bank of China
05.2018 - 07.2019
MIRHR - Industrial Relations And Human Resources
University of Toronto
Bachelor of Management WITH HONOURS - Management And Minor in Psychology
University of British Columbia
High School Diploma -
Colegio De Santa Rosa De Lima English Secondary
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