CANDACE ROBERTS
133 CLOVER RIDGE DR EAST AJAX ,ON
Summary
Dynamic courier driver with Uber Eats, recognized for enhancing customer satisfaction through timely deliveries and professional communication. Demonstrated strong problem-solving skills and attention to detail while adhering to traffic laws and ensuring safe transportation. Established lasting relationships with clients, consistently delivering exceptional service in high-pressure environments.
Overview
16
16
years of professional experience
Work History
COURIER DRIVER
UBER EATS
03.2019 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
QUALITY CONTROL INSPECTOR
STRATOSPHERE QUALITY
10.2015 - 12.2018
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
SERVER
ISLAND MIX RESTAURANT AND BAR
01.2009 - 10.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
HAIR STYLIST
DIVA HAIR DESIGNS
01.2009 - 10.2015
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Counted and documented opening and closing cash amounts daily.
Education
HIGH SCHOOL DIPLOMA - BUSINESS
CITY COLLEGE LTD
GEORGETOWN, GUYANA 07.2001
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
Languages
English
Professional Working
Timeline
COURIER DRIVER
UBER EATS
03.2019 - Current
QUALITY CONTROL INSPECTOR
STRATOSPHERE QUALITY
10.2015 - 12.2018
SERVER
ISLAND MIX RESTAURANT AND BAR
01.2009 - 10.2015
HAIR STYLIST
DIVA HAIR DESIGNS
01.2009 - 10.2015
HIGH SCHOOL DIPLOMA - BUSINESS
CITY COLLEGE LTD
Similar Profiles
JB LoftisJB Loftis
Driver/Courier Contractor at Uber and Uber EatsDriver/Courier Contractor at Uber and Uber Eats
Jurnee SalazarJurnee Salazar
Driver at Uber Eats Uber DriverDriver at Uber Eats Uber Driver
Tamsen DeboisTamsen Debois
Driver / Fast Food, Grocery, Package Delivery at Uber X / Uber EatsDriver / Fast Food, Grocery, Package Delivery at Uber X / Uber Eats
Peer ("Petey") PedersenPeer ("Petey") Pedersen
Driver & Delivery Guy at Uber/ Uber EatsDriver & Delivery Guy at Uber/ Uber Eats
Lepani UludoleLepani Uludole
Studying at Oceania Career Academy at StudentStudying at Oceania Career Academy at Student