Summary
Overview
Work History
Education
Skills
References
Customerserviceexperience
Timeline
Generic

Candace Powell

Thornhill,Canada

Summary

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Diligent Waitress/Bartender with solid background in providing exceptional customer service in fast-paced dining environments. Successfully handled high-volume tables, ensured customer satisfaction, and supported team efficiency. Demonstrated adaptability and multitasking skills consistently in dynamic situations.

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

15
15
years of professional experience

Work History

Certified Fitness Consultant and Personal Trainer

Fit4You
01.2018 - Current
  • Created cross training programs for inexperienced members
  • Performed door to door marketing to promote seasonal packages and community awareness
  • Created customized meals, meal plans and protein shakes
  • Responsible for marketing on social media outlets
  • Coordinated specialized boot camps for couples, young athletes, and clients of all fitness levels
  • Created specialized classes such as, booty boot camp, kickboxing and a running club

Bartender/ Waitress/Banquet Server

L&P ELITE
01.2022 - 01.2024
  • Serves patrons with food and beverages in a positive and friendly manner
  • Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
  • Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests
  • Keeps kitchen staff informed by noting timing of meal progression
  • Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs

Banquet server/Waitress

D’Maitrre Staffing
01.2019 - 01.2023
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.

Bartender/Waitress

Pizza Hut
01.2016 - 01.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Bartender/ Waitress

SWISS CHALET
01.2010 - 01.2016
  • Prepare and serve mixed drinks directly or through waiting staff
  • Collect payments and keeping tabs
  • Maintain bar equipment and maintaining a clean work area
  • Monitoring and preventing customer excessive drinking
  • Cash count at the end of each shift, ensuring there’s always a cash float and bank deposit
  • Take food orders, serving, 8-10 tables at a time, clean and set tables
  • Responsible for open and close on a rotational basis

Education

GLPTI - Course

Good Life Personal Training Institution
Toronto, ON
12.2018

Personal Support Worker Diploma -

Everest College of Business
Mississauga, ON
12.2013

Certified Hairstylist -

Emery Adult School
12.2010

Court & Tribunal Agent/Accounting -

Humber College
12.2010

Skills

  • Ability to work independently and as a team
  • Written and verbal communication skills
  • Dependable, flexible, enthusiastic, top-performing and self-confident sales professional
  • Over fifteen years in customer service/hospitality
  • Strong computer skills such as Microsoft Word, PowerPoint, POS and Data Entry
  • Strong multitasking
  • Team player attitude
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Handling difficult customers

References

Available upon request.

Customerserviceexperience

Responsible for self-generated sales, Processes all sales transactions via cash register, visa and direct payments, Ensure the quality of services, Provide strong active listening skills with efficient results, Understanding customer needs, providing quick service, Effective customer service management, being customer-first and prioritizing data security

Timeline

Bartender/ Waitress/Banquet Server

L&P ELITE
01.2022 - 01.2024

Banquet server/Waitress

D’Maitrre Staffing
01.2019 - 01.2023

Certified Fitness Consultant and Personal Trainer

Fit4You
01.2018 - Current

Bartender/Waitress

Pizza Hut
01.2016 - 01.2019

Bartender/ Waitress

SWISS CHALET
01.2010 - 01.2016

Personal Support Worker Diploma -

Everest College of Business

Certified Hairstylist -

Emery Adult School

Court & Tribunal Agent/Accounting -

Humber College

GLPTI - Course

Good Life Personal Training Institution

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