Candace Ping
Spruce Grove,AB
Summary
Results-driven Sales Performance Manager recognized for high productivity and efficient task completion. Specialize in strategic sales planning, team motivation techniques, and performance analysis to drive sales growth. Excel in communication, leadership, and problem-solving skills, ensuring successful team collaboration and achievement of sales targets.
Overview
18
18
years of professional experience
Work History
Dealer Performance Manager
Maximum Mobility
Edmonton, Alberta
12.2006 - Current
- Developed and implemented sales performance metrics to monitor progress against goals.
- Spearheaded continuous improvement initiatives to increase operational excellence and development.
- Identified areas of improvement for sales teams, created action plans, and monitored progress.
- Coached sales teams on best practices in order to achieve desired results.
- Developed training programs for new hires and existing staff related to sales techniques, customer service, product knowledge.
- Designed incentive-based compensation plans for the sales team aligned with organizational objectives.
- Coordinated with staff members to stay informed about volunteer opportunities and events.
- Reviewed daily, weekly, monthly performance reports from the field teams and provided guidance on how they could improve their results.
- Maintained positive customer relations by addressing problems head on and implementing successful corrective actions.
- Managed a team of Sales associates and provided them with ongoing coaching and mentoring support.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Education
Supply Chain Management
University of Alberta
Edmonton, AB12-2013
Skills
- Organization and Time Management
- Customer Loyalty
- Professional Relationship & Development
- Team building and Leadership
- Sales Targeting & Reporting
- Staff Training and Development
- Inventory Control Process
- Operational Standards
- Complex Problem Solving
- Corrective Actions
Timeline
Dealer Performance Manager
Maximum Mobility
12.2006 - Current
Supply Chain Management
University of Alberta
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