Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candace O'Brien

Guelph

Summary

Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on.

Overview

3
3
years of professional experience
2003
2003
years of post-secondary education

Work History

Store Manager

Lady Glaze Inc
Guelph
04.2024 - Current
  • Supervised daily store operations and maintained high standards of customer service.
  • Trained and coached staff on sales techniques and product knowledge.
  • Managed inventory levels and organized stockroom for efficient product flow.
  • Resolved customer complaints promptly and effectively to ensure satisfaction.
  • Developed weekly schedules for staff to optimize coverage during peak hours.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolved customer complaints in a timely manner.

Accounting/Payroll Service Representative

Simple and Clean Solutions
Guelph
01.2023 - 04.2024
  • Process payroll for multiple clients using advanced payroll software.
  • Verify employee timecards and resolve discrepancies promptly.
  • Respond to client inquiries regarding payroll policies and procedures.
  • Collaborate with team members to improve payroll processing workflows.
  • Resolved discrepancies between hours worked and wages paid to ensure accuracy of payrolls.
  • Assisted employees with inquiries regarding their paychecks or other payroll related issues.

Education

Brenham High School
Brenham, Tx

Skills

  • Customer service
  • Inventory management
  • Cash handling
  • Customer relationship management
  • Sales forecasting
  • Team coordination
  • Discrepancy resolution
  • Payroll processing
  • Effective communication
  • Problem solving
  • Time management

Timeline

Store Manager

Lady Glaze Inc
04.2024 - Current

Accounting/Payroll Service Representative

Simple and Clean Solutions
01.2023 - 04.2024

Brenham High School
Candace O'Brien