Candace Leblanc
Niagara Falls,ON
Summary
Highly-motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-driven Sales Manager bringing 12+ years of experience. Skilled in developing lasting client relationships based on knowledgeable support and consistent service.
Overview
10
10
years of professional experience
Work History
Sales Manager
Niagara Hospitality Hotels
Niagara Falls , ON
2019.08 - 2020.05
- Conducted daily sales calls and arranged onsite visits for corporate and FIT groups
- Executed and generated proposals, contracts and responded to any customer correspondence
- Developed group packages with marketing team relevant to the different target markets
- Worked closely with the revenue manager to establish group rates and negotiations for annual group travel contracts
- Attended trade shows representing all aspects of the hotel and restaurant properties
- Data entry, forecasted revenue reports, prepared weekly and annual sales activity reports
- Followed up on business leads and responded to RFP's within a 24 hour time period
- Made sales calls, and prospected new business
- Frequently visited tour companies/guides and other executives in the industry to further build and maintain relationships in target markets; ie China, Japan, Korea, Germany, United States of America, Australia
- Prepared power point presentations and assisted the CEO with meetings and correspondence with associated hoteliers of the Niagara Falls Hotel Association.
Sales and Marketing Manager
Niagara's Finest Hotels
Niagara-on-the-Lake , ON
2018.01 - 2019.08
- Conducted daily sales calls and arranged onsite visits for corporate, FAM and FIT groups
- Executed and generated proposals, contracts and managed any customer correspondence
- Prospected new business for restaurants; Niagara's Finest Thai, Chilli Jiao, Misaki Sushi, Zee's and Butler's
- Coordinated tasting events to attract new clients
- Made sales calls, travelled to the GTA frequently to connect with tour and travel companies to lure international markets specifically Chinese, Taiwanese and Japanese
- Followed up on business leads and responded to RFP's within a 24 hour time period
- Assisted with events when necessary while managing onsite staff to ensure all events were executed according to the clients expectations
- Referred business to colleagues for clients interested in our sister property Vintage Hotels or those of Niagara's Finest Hotels
- Often collaborated with the marketing team to strategize new ideas for each property, to ensure packages being pitched and offered were attractive and current
- Prepared sales activity reports and forecasted revenue reports daily, weekly, annually.
Senior Sales Account Manager
Rev Publishing Inc
Niagara Falls , ON
2015.08 - 2017.11
- Scheduled and implemented advertising campaigns
- Planned new marketing strategies for the company
- Managed and monitored a sales team of inside and outside multimedia consultants
- Obtained sales reports from individual sales representatives on prospecting new business, reaching sales targets and maintaining revenue goals
- Sold print magazine advertising and digital advertising solutions to businesses
- Prospected new business while maintaining an established account list
- Developed relationships with businesses and assisted them in the development of their advertising and marketing plan
- Worked closely with the President & CEO to establish revenue goals and quotas to support the sales team
- Managed large business accounts for the President & CEO
- Worked closely with the Creative Director and Editor on the development of editorial guidelines and creative for print magazines
- Executed and managed all digital marketing campaigns for the entire sales team
- Executed presentations, proposals and contracts to secure business.
Director of Sales
Hilton Garden Inn
Niagara on the Lake
2012.07 - 2015.08
- Responsible for corporate and travel agent room sales
- Conducted daily sales calls and arranged onsite visits for corporate clients and weddings/events
- Executed all aspects of business booked; generated proposals, corporate rate application letters, contracts and any customer correspondence
- Worked closely with the Revenue Manger and General Manager to ensure proposed rate negotiations meet the financial needs of the hotels
- Booked, planned and executed all corporate meetings, weddings and events
- Worked closely with front office team to ensure customer service quality and satisfaction to build and strengthen relationships with new and existing guests to enable future bookings
- Attended trade shows representing all aspects of the hotel; meeting rooms, weddings, group bookings, travel
- Followed up on business leads and responded to RFP's within a 24 hour time period
- Targeted key accounts to generate potential revenue for the hotel
- Identified new markets and business opportunities to increase sales and drive revenue.
Sales Manager
Hilton Garden Inn
Niagara-on-the-Lake , ON
2010.07 - 2012.08
- Conducted daily sales calls and arranged onsite visits for corporate clients and weddings/events
- Executed and generated proposals, contracts and any customer correspondence
- Attended trade shows representing all aspects of the hotel; meeting rooms, weddings, group bookings, travel and social events
- Traveled often to conferences and attended training seminars to stay educated and current with the Hilton brand
- Followed up on business leads and responded to RFP's within a 24 hour time period
- Assisted with events when necessary while managing onsite staff to ensure all events were executed accordingly to the clients expectations
- Assisted the Director of Sales with the planning and execution of corporate meetings, weddings and events
- Worked closely with the Director of Sales to establish new marketing strategies for the hotel to gain new business and generate revenue.
Education
High School Diploma -
Francis Catholic Secondary School
General Arts & Sciences -
Sheridan College Oakville
Health Sciences
Niagara College Welland Campus
Skills
- Very organized, detail oriented with a focus on time management
- Exceptional oral and written communication skills
- Skilled in establishing and maintaining effective working relationships
- Positive and progressive leadership skills
- Proficiency in Word, Excel, PowerPoint and Outlook
- Self-starter with the ability to take initiative and complete multiple tasks in a timely manner
- Strong work ethic with the ability to work independently and in a team setting
- Advanced selling/sales skills
References
References available upon request.
Timeline
Sales Manager
Niagara Hospitality Hotels
2019.08 - 2020.05
Sales and Marketing Manager
Niagara's Finest Hotels
2018.01 - 2019.08
Senior Sales Account Manager
Rev Publishing Inc
2015.08 - 2017.11
Director of Sales
Hilton Garden Inn
2012.07 - 2015.08
Sales Manager
Hilton Garden Inn
2010.07 - 2012.08
High School Diploma -
Francis Catholic Secondary School
General Arts & Sciences -
Sheridan College Oakville
Health Sciences
Niagara College Welland Campus
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