Candace Greenwood
Ponoka,AB
Summary
Organized and compassionate Administrative Assistant with extensive experience supporting operations in both childcare and office settings. Skilled in scheduling, client communication, and managing confidential records with discretion and accuracy. Adept at coordinating appointments, handling multi-line phone systems, and tracking invoices and payments to support overall efficiency. Known for building strong relationships through active listening, empathy, and a solution-focused mindset. Thrives in fast-paced environments with excellent multitasking, problem-solving, and project coordination abilities. Dedicated to creating a supportive, respectful atmosphere for both clients and colleagues.
Overview
10
10
years of professional experience
Work History
Dayhome Operator/Owner
Creative Kids Dayhome
Ponoka, Alberta
09.2017 - Current
- Handled dayhome scheduling, enrollment and parent communication
- Built and maintained strong, positive relationships with families through clear communication, active listening and effective problem-solving
- Maintained an organized and confidential filing system for all child records
- Processed and tracked invoices and payments with a focus on accuracy, organization and on-time billing
- Supported children's emotional and social development by promoting empathy, cooperation and positive self-esteem through guided interactions and play
Receptionist
Almita Piling
Ponoka, AB
01.2015 - 09.2017
- Operated a multi-line phone system to efficiently route calls and support seamless office operations
- Scheduled and coordinated meetings and calendar updates to support team productivity
- Utilized project tracking software to track field operations, including employee hours and equipment usage
- Handled business card orders and maintained up-to-date contact resources for all staff
- Streamlined the accounts receivable process by creating and tracking invoices and payments from external installers
- Managed office supply inventory and ordering to ensure consistent availability of necessary materials
Education
General Office Administration Diploma
CD-ED
01-2015
Skills
- Strong communication and interpersonal skills
- Customer relations and conflict resolution
- Microsoft Office suite (word, excel, outlook)
- Appointment scheduling and calendar management
- Data entry and recordkeeping
- Invoicing and payment tracking
- Multi-line phone systems
- Adaptability and time management
Timeline
Dayhome Operator/Owner
Creative Kids Dayhome
09.2017 - Current
Receptionist
Almita Piling
01.2015 - 09.2017
General Office Administration Diploma
CD-ED