Professional healthcare leader with strong background in medical assistance. Skilled in patient care, administrative tasks, and clinical support. Highly reliable with focus on teamwork and adaptability to changing needs. Known for excellent communication, organizational skills, and results-driven approach.
Overview
7
7
years of professional experience
Work History
Lead Medical Assistant
Exer Urgent Care
08.2022 - 01.2025
Coordinated patient intake processes, ensuring accurate documentation and timely service delivery.
Implemented quality assurance measures to maintain high standards of patient safety and satisfaction.
Oversaw inventory management, optimizing supply chain processes for medical supplies and equipment.
Collaborated with healthcare providers to streamline communication and improve treatment outcomes.
Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
Assisted physicians and nurses with clinical procedures following safe practices.
Documented patient information in EMR and prepared paperwork for medical staff.
Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
UCLA Westwood
Medical Assistant
08.2020 - 12.2021
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Medical Assistant/ Case Manager
Molina Healthcare
12.2019 - 03.2020
Assisted healthcare providers in patient examinations and procedures, ensuring optimal care quality.
Managed patient records using electronic health record (EHR) systems, enhancing data accuracy and accessibility.
Coordinated patient scheduling, optimizing appointment flow and minimizing wait times.
Administered medications and vaccinations under supervision, adhering to safety protocols and guidelines.
Educated patients on treatment plans and preventive care, fostering compliance and understanding.
Collaborated with multidisciplinary teams to streamline patient care processes and improve outcomes.
Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
St. Johns Well Child & Family Clinic
01.2019 - 11.2019
Assisted in patient intake, ensuring accurate data collection and documentation.
Coordinated scheduling for appointments, optimizing provider availability and patient flow.
Administered injections and vaccinations, adhering to safety protocols and best practices.
Obtained client medical history, medication information, symptoms, and allergies.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
Providence Saint Johns OBGYN Towers
03.2018 - 12.2018
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Conducted Non-Invasive Prenatal Testing (NIPT) and coordinated genetic screening through Natera for prenatal clients, ensuring accurate sample collection
Front Office Medical Assistant
Lakeside Community Healthcare
10.2017 - 01.2018
Maintained organized electronic health records using NexGen, enhancing accessibility for clinical staff.
Educated patients on pre-visit preparations and post-visit care instructions to improve compliance and satisfaction.
Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
Coordinated medical records management, ensuring accuracy, confidentiality, and timely access for healthcare providers.
Verified patient information by interviewing patient, recording medical history, and confirming purpose of visit.
Protected patients' rights by maintaining confidentiality of medical, personal, and financial information.
Collected deductibles and copays to post money to patient accounts.