Candace Anderson
North Highlands
Summary
To obtain a position that utilizes my experience as a Customer Service Representative and maintains a high level of professionalism, and efficiency with customers. To obtain in a position where I can utilize my organization and leadership skills and allows me to be a productive team player.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Registrar
Reach Adult Development, Inc.
03.2018 - 01.2024
- Reading, writing, and carrying out directions
- Charting or taking notes for others to review
- Providing companionship and supportive listening
- Reporting changes in the health or status of the client
- Feeding clients
- Administering medication
- Facilitating community and recreational outings, including transport
- Providing support with hobbies, studies, and social activities
- Fostered strong relationships with patients, resulting in increased trust and adherence to treatment recommendations.
Medical Records Clerk
Cali Forensic Medical Group
08.2011 - 02.2018
- Reviewed medical records for completeness and filed records
- Schedule appointments, registered patients, and distributed sample pharmaceuticals
- Entered orders into the EMR system efficiently
- Prepared patient's charts
- Professionally and courteously verified appointment times with Law Enforcement staff and inmate patients
Receptionist Administrator
MEDICAL RECEPTIONIST Northside Medical Associates
07.2005 - 08.2011
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Acted as first point of contact and set appointments for prospective clients.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
Education
Bachelor of Science - Forensic Psychology
Southern New Hampshire University
Manchester, NHAssociate in Science (AS) - Criminal Justice
Colorado Technical University-Online
Colorado Springs, COSkills
- Medical terminology
- Clerical Experience
- Heavy Data Entry
- Excellent verbal communication
- Microsoft Office
- Leadership
- Customer service
- Typing
- Medical records
- Computer skills
- MS Windows proficient Office support
- HIPAA
- Medical Scheduling
- EMR Systems
- Filing
- Documentation review
- Scheduling appointments
- Vital signs
- Order Entry
Certification
- Certificate in Medical Assistance Diploma, Anthem College, Sacramento, CA, Present
- National CPR Foundation, 05/01/23, 05/31/25
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Medical Registrar
Reach Adult Development, Inc.
03.2018 - 01.2024
Medical Records Clerk
Cali Forensic Medical Group
08.2011 - 02.2018
Receptionist Administrator
MEDICAL RECEPTIONIST Northside Medical Associates
07.2005 - 08.2011
Bachelor of Science - Forensic Psychology
Southern New Hampshire University
Associate in Science (AS) - Criminal Justice
Colorado Technical University-Online
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