Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hitansh Thakur

Calgary,AB

Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.


https://www.linkedin.com/in/hitansh-thakur-a39313230/

Overview

4
4
years of professional experience

Work History

ADMINISTRATIVE ASSISTANT/Logistics Coordinator

THE CALGARY STAMPEDE
05.2022 - Current
  • Invoicing using FOODTRAK, understood complexities related to invoicing different kinds of items. Invoicing liquor of more than $500k in value.
  • Managed work orders using UNGERBOEK, ensuring smooth inter and intra-department workflow movement
  • Handled multiple emails, phone calls, and schedules of supervisors and managers of the department
  • Team leading unique events with challenging situations, demonstrating team management skills. For example, Trade Shows, Company Events, Festivals, etc.
  • Expedited shipping and receiving using phone calls and emails

ADMINISTRATIVE ASSISTANT

WORKFORCE STRATEGIES INTERNATIONAL INC
12.2021 - 04.2022
  • Led Business Development Activities by researching potential Conferences, Publications, and Podcasts for organization
  • Managed MS SharePoint and Dropbox for company files
  • Researched various software on MS365 like One Note, MS Bookings, Tasks, Automate, etc.
  • To find ways to improve the functioning of the organization
  • Provided support as Project Administrator with data entry and research, documented processes like hiring and onboarding, and created minutes of meetings.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

RETAIL ADVISOR

BEST BUY
11.2021 - 12.2021
  • Advising customers about wireless plans, providing excellent customer service, and ensuring repeat customers
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Offered each customer top-notch personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change, and store coupons.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered questions about store policies and addressed customer concerns.

RETAIL SUPERVISOR & Administrative Assistant

PURUSHWANI RETAIL & STATIONARY STORES
11.2019 - 02.2021
  • Managed store inventory, payroll
  • Trained and oriented new staff to become excellent retail salespeople
  • Handled grievances
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Mentored new sales associates to contribute to store's positive culture.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

Education

Business Administration Certificate - Business

Bow Valley College
Calgary
07.2022

Bachelor's of Engineering - Civil Engineering

The NorthCap University
Gurugram, India
07.2017

Skills

  • Process Optimization
  • Business Writing
  • Program File Distribution
  • Records Management Systems
  • Mail Management
  • Detailed Meeting Minutes
  • Data Entry Documentation
  • Advanced MS Office Suite Knowledge
  • Typing Proficiency
  • Correspondence Writing
  • Team Bonding
  • Internal Communications

Accomplishments

  • Held first point of contact for all internal and external communications with executive-level officers.
  • Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
  • Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Event Planning - Successfully planned and executed corporate meetings, lunches, and special events for groups of 100+ employees.
  • Avid speaker with an excellent record of winning debate competitions.

Timeline

ADMINISTRATIVE ASSISTANT/Logistics Coordinator

THE CALGARY STAMPEDE
05.2022 - Current

ADMINISTRATIVE ASSISTANT

WORKFORCE STRATEGIES INTERNATIONAL INC
12.2021 - 04.2022

RETAIL ADVISOR

BEST BUY
11.2021 - 12.2021

RETAIL SUPERVISOR & Administrative Assistant

PURUSHWANI RETAIL & STATIONARY STORES
11.2019 - 02.2021

Business Administration Certificate - Business

Bow Valley College

Bachelor's of Engineering - Civil Engineering

The NorthCap University
Hitansh Thakur