Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Invoicing using FOODTRAK, understood complexities related to invoicing different kinds of items. Invoicing liquor of more than $500k in value.
Managed work orders using UNGERBOEK, ensuring smooth inter and intra-department workflow movement
Handled multiple emails, phone calls, and schedules of supervisors and managers of the department
Team leading unique events with challenging situations, demonstrating team management skills. For example, Trade Shows, Company Events, Festivals, etc.
Expedited shipping and receiving using phone calls and emails
ADMINISTRATIVE ASSISTANT
WORKFORCE STRATEGIES INTERNATIONAL INC
12.2021 - 04.2022
Led Business Development Activities by researching potential Conferences, Publications, and Podcasts for organization
Managed MS SharePoint and Dropbox for company files
Researched various software on MS365 like One Note, MS Bookings, Tasks, Automate, etc.
To find ways to improve the functioning of the organization
Provided support as Project Administrator with data entry and research, documented processes like hiring and onboarding, and created minutes of meetings.
Volunteered to help with special projects of varying degrees of complexity.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
RETAIL ADVISOR
BEST BUY
11.2021 - 12.2021
Advising customers about wireless plans, providing excellent customer service, and ensuring repeat customers
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Offered each customer top-notch personal service to boost sales and customer satisfaction.
Balanced and organized cash register by handling cash, counting change, and store coupons.
Helped customers complete purchases, locate items, and join reward programs.
Listened to customer needs and desires to identify and recommend optimal products.
Answered questions about store policies and addressed customer concerns.
RETAIL SUPERVISOR & Administrative Assistant
PURUSHWANI RETAIL & STATIONARY STORES
11.2019 - 02.2021
Managed store inventory, payroll
Trained and oriented new staff to become excellent retail salespeople
Handled grievances
Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Mentored new sales associates to contribute to store's positive culture.
Educated staff on strategies for handling difficult customers and challenging situations.
Researched issues to obtain appropriate answers to customer inquiries.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Education
Business Administration Certificate - Business
Bow Valley College
Calgary
07.2022
Bachelor's of Engineering - Civil Engineering
The NorthCap University
Gurugram, India
07.2017
Skills
Process Optimization
Business Writing
Program File Distribution
Records Management Systems
Mail Management
Detailed Meeting Minutes
Data Entry Documentation
Advanced MS Office Suite Knowledge
Typing Proficiency
Correspondence Writing
Team Bonding
Internal Communications
Accomplishments
Held first point of contact for all internal and external communications with executive-level officers.
Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
Event Planning - Successfully planned and executed corporate meetings, lunches, and special events for groups of 100+ employees.
Avid speaker with an excellent record of winning debate competitions.
Clinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed CentreClinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed Centre