Cam Thuy Phan
North York,ON
Summary
Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving tea-based and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Overview
2
2
years of professional experience
Work History
Barista
Pilot Coffee Roaster
Toronto
10.2023 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos in accordance with company's standard
- Acquired in-depth knowledge of various coffee beans, roasts, and brewing methods, demonstrating a commitment to delivering a high-quality coffee experience
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Crew Member
McDonald's
Toronto
07.2023 - 10.2024
- Served food quickly for positive guest experiences
- Adhered to health department regulations regarding food handling procedures
- Resolved customer concerns and complaints, including replacing incorrect orders, addressing food quality issues, and handling refund requests when necessary.
Cashier/Barista
Kin Kin Bakery & Bubble Tea
Toronto
01.2023 - 06.2023
- Prepared and served a variety of bakery items and bubble tea beverages according to customer preferences and company standards
- Assisted in the preparation and display of bakery items, including arranging pastries, bread, and other baked goods attractively
- Organized promotional displays or arranged merchandise on counters or tables to promote sales.
Education
Bachelor of Commerce in Supply Chain Management -
York University
01.2027
Skills
- Latte Art
- Up-Selling
- POS System
- Conflict Resolution
- Inventory Control
- Food Safety Practices
- Coffee Knowledge
- Bilingual (English/Vietnamese)
Availability
- Monday: After 12 p.m. - Tuesday, Thursday: Before 3 p.m.
- Wednesday: Before 5 p.m. - Friday, Saturday, Sunday: All day.
Timeline
Barista
Pilot Coffee Roaster
10.2023 - Current
Crew Member
McDonald's
07.2023 - 10.2024
Cashier/Barista
Kin Kin Bakery & Bubble Tea
01.2023 - 06.2023
Bachelor of Commerce in Supply Chain Management -
York University
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