CamScannerSuabira Mohammed Shaffie
Etobicoke,ON
Summary
Enthusiastic and motivated customer service professional with more than 3 years of client service experience. Quick learner and eager to join a family culture-based organization with a focus on growth to further enhance my professional skills, capabilities and working process to the best possible one. I am obsessed with building long lasting relationships and problem solving.
Overview
3
3
years of professional experience
Work History
Assistant Lab Technician
Marboah Hospital
08.2019 - 09.2020
- Prioritizing customer satisfaction and putting corrective actions to all complaints from clients
- Ensuring daily that company standard and performance metrics are met
- Attention to detail with a weighted sense of urgency to customer satisfaction
- Sample collection and preparation
- Date Entry
- Testing and Analysis
- Quality Control
- Inventory management to ensure daily objectives are met
- Quality control to conform to health and safety requirements
- Train new hires to corporate protocols and procedures
- Communication
- Cleanliness and Maintenance
Order Processing
Suaby Ventures
11.2020 - 09.2022
- Taking customers' orders
- Inventory management
- Pricing and Quoting
- Shipping and Receiving
- Quality control
- Managing transactions with customers using cash register
- Collecting payments whether in cash or credit
- Greet customers when entering and leaving the restaurant
- Cross-sell products and introduce new ones
- High school
Laboratory Technician
Clinical Laboratory Assistant
Can College
Education
Certificate - Laboratory Technician Assistant
Canadian Career Education College
Vaughan, ONFluent - English
Skills
- Specimen Preparation
- Lab Result Interpretation
- BAC Screening/Drug Screen Collection
- Diagnosing Type Illnesses
Timeline
Order Processing
Suaby Ventures
11.2020 - 09.2022
Assistant Lab Technician
Marboah Hospital
08.2019 - 09.2020
Laboratory Technician
Clinical Laboratory Assistant
Can College
Certificate - Laboratory Technician Assistant
Canadian Career Education College