Customer service professional with 7 years of experience in diverse roles including warehouse operations, remote work, fraud investigation, and hospitality. This demonstrates strong organizational and analytical skills, ensuring high productivity and customer satisfaction. Reliable and ambitious, skilled in packaging, driving, and team coordination, ready to contribute to a dynamic environment.
• Followed safety rules to keep the workplace safe for everyone
• Made package handling more efficient by using smart sorting and organizing techniques
• Kept the work environment safe by following company policies and using proper lifting techniques
• Helped reduce package damage by handling items carefully and sticking to safety protocols
• Provided top-tier support, leading to higher customer satisfaction scores
• Led a team of specialists to offer technical support and great customer service
• Made sure customers felt welcome and taken care of by greeting and assisting them
• Built a strong company reputation by providing great customer service from first contact to post-purchase follow-ups
• Handled a high number of leads efficiently, responding quickly and turning prospects into happy customers
• Worked closely with resort management to make sure new owners had a smooth transition after their purchase
• Went to trade shows and networking events to find new leads and boost brand visibility in the timeshare community
• Consistently met deadlines and stayed within budget, earning great feedback from clients
• Provided top-notch service to keep customers happy and build long-term relationships
• Juggled multiple projects at once while staying on track with deadlines and budgets
• Made sure materials and resources got to job sites on time, keeping everything running smoothly