Camryn Furlong
Brockville,ON
Overview
7
7
years of professional experience
Work History
Corporate Customer Service Representative
Canadian Tire
Remote
04.2025 - Current
- De-escalated hostile customer situations, including issues with delayed/missing packages, technical frustrations, and long wait times
- Consistently maintained top call metrics, exceeding company standards for efficiency and resolution rates
- Achieved 100% satisfied customer reviews, recognized for exceptional communication, patience, and problem-solving skills.
- Adapted to new systems and processes, assisting customers with technology navigation and troubleshooting.
Med Esthetician Assistant
Revive Spa
Brockville, Ontario
05.2025 - Current
- Maintained cleanliness and organization of treatment rooms and equipment.
- Supported the scheduling of appointments and managed client records efficiently.
Server & Hostess
Fonthill Butcher & Banker
Fonthill, Canada
11.2019 - 08.2023
- Worked with POS system to place orders and manage bills.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Provided excellent customer service in a fast-paced dining environment.
Waterpark Attendant
Great Wolf Lodge
Niagara Falls, Canada
09.2018 - 06.2019
- Assisted customers entering and exiting rides, providing balance support and general directions.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Worked quickly and efficiently in a high-paced environment when safety and first aid were needed.
Education
Esthetician -
St Lawrence College
Ontario08-2026
Some College (No Degree) - Environmental Science And Business Administration
Trent University
PeterboroughHighschool Diploma -
E.L. Crossley
Fonthill06.2022
Skills
- Customer service
- Administrative support
- Complaint handling
- Technical support
- Multi-task management
- Adaptability and flexibility
Accomplishments
• Ontario Scholar (85% average or higher)
• EL Crossley Staff Memorial Award
• Recipient of Environmental Science Award
• DSBN Student Trustee Senate (2019)
• Trent University SAS Student Notetaker
Timeline
Med Esthetician Assistant
Revive Spa
05.2025 - Current
Corporate Customer Service Representative
Canadian Tire
04.2025 - Current
Server & Hostess
Fonthill Butcher & Banker
11.2019 - 08.2023
Waterpark Attendant
Great Wolf Lodge
09.2018 - 06.2019
Esthetician -
St Lawrence College
Some College (No Degree) - Environmental Science And Business Administration
Trent University
Highschool Diploma -
E.L. Crossley