Camryn Brooks
San Diego
Summary
Motivated student with strong capabilities in both collaborative and independent environments. Bringing strong work ethic and excellent organizational skills to any setting. Excels under pressure, consistently achieving high-quality results. Proficient in threat monitoring, conflict resolution, and vendor management, with a solid foundation in criminology to analyze cybersecurity threats effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Alert Monitor
Silicon Valley Projects
Bay Area
10.2022 - 06.2023
- Assisted customers with product information, technical support, and troubleshooting assistance.
- Maintained current knowledge of company products, services, policies, and procedures.
- Ordered new office supplies and reported on office expenses.
- Maintained records of customer needs and preferences.
- Booked hotel rooms, car rentals, and flights for company trips and conferences.
- Documented user interactions and technical solutions in the support ticket system.
- Acted as a liaison between users and engineers for effective communication.
- Established detailed policies and procedures for monitoring and responding to potential threats.
- Monitored system logs, identified suspicious activities, and responded accordingly.
- Created detailed documentation outlining the scope of work performed by the Information Security team.
- Analyzed cyber threat feeds to identify trends in malicious activity targeting the organization.
Facilities Service Representative
Fremont Bank
Livermore
09.2022 - 03.2023
- Supported and maintained the janitorial inventory for all 24 branches and 4 Operation Center buildings.
- Maintained consumable inventory for the executive break room supply.
- Monitored all entry doors to ensure that all visitors are directed properly and notified internal associates of appointment arrival.
- Maintained the electric vehicle log, coordinated Chargepoint activations, and system reporting.
- Maintained the associate vehicle registrations log and enforced parking guidelines, as needed.
- Assist with special executive meeting set-up and scheduling conference rooms. Issue temporary security badges as needed.
- Perform general office administration and clerical duties.
- Support the Logistic Services Department by helping to monitor the shipping/receiving door and accepting deliveries when required.
- Print and post daily all conference room calendars for each conference room.
- Executed routine checks on conference rooms to maintain cleanliness and order.
- Develop and maintain Excel Spreadsheets (Registration log, janitorial supply orders, project plans, etc.)
- Support the Executive Team as requested (Executive lunch requests, printing, package special delivery, internal communication, document delivery)
- Completed service requests, service calls, and dispatching techs to service locations.
- Support the Procurement Team as needed (Back-up for order and tracking of all office supplies, ergo orders, special items requests, business card orders, etc.)
- Work with vendors, contractors, and property managers to ensure timely completion of repairs and maintenance tasks.
- Coordinate facilities services, including custodial, landscaping, and security services.
- Ensure compliance with all regulations and codes related to building safety and maintenance.
- Develop and maintain relationships with tenants and other stakeholders to ensure a high level of customer service.
- Participate in the development of long-term plans for facility maintenance, upgrades, and improvements, including budget development and management.
- Provide regular reports on facility operations, expenses, and projects to management.
Intern- Security Assistant
Fremont Bank
Hayward
05.2022 - 09.2022
- Examined financial statements and documentation to identify potential evidence for fraud cases.
- Participated in group discussions with team members to develop new ways to combat fraud.
- Analyzed and reviewed confidential, and highly sensitive material.
- Participated in research to support goals and objectives of employer and assigned team.
- Sat in on meetings, took detailed notes, and brainstormed with team members on ways to solve problems.
- Performed badge duties, reviewed camera footage, filed documents, and conducted investigations.
- Monitored access to inventory and premises across 24 branches and 4 operation centers to enhance security protocols.
- Ran background checks of individuals to obtain data on character, financial status, and personal history.
- Documented investigative findings in reports.
- Reviewed and filed Financial Crimes and Elder Abuse claims.
- Learn how to use Verkada and Paxton camera systems
- Learned how to investigate crimes and collect evidence.
- Investigated security incidents to identify root causes and recommend effective remediation strategies.
- Coordinated with vendors for installation of new hardware, software related to network, systems security.
Server/To-Go Specialist
Red Lobster
Fremont
06.2021 - 09.2021
- Recommended additional items to customers, enhancing overall dining experience and boosting restaurant sales.
- Monitored inventory to provide needed supplies to servers and bartenders.
- Calculated accurate bill amounts and processed cash and credit card payments.
- Provided timely checks on guest needs and brought requests.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options.
- Resolved customer concerns with friendly and knowledgeable service.
- Promoted beverage sales through tailored food and drink pairing suggestions, improving customer satisfaction.
Host/Server/Server Trainer/To-Go Specialist
Olive Garden
Fremont
10.2019 - 08.2021
- Coordinated with other servers to ensure seamless service for large parties, including receptions and banquets.
- Created training program enhancing menu knowledge for new hires, facilitating faster onboarding.
- Instructed new staff members on food handling procedures and service techniques.
- Calculated charges, issued table checks, and collected payments from customers.
- Conducted ongoing evaluations of wait staff, delivering constructive feedback to team members and management.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Hostess/Lead Busser
Rays Crab Shack
Newark
11.2018 - 12.2019
- Supported serving staff in delivering accurate and well-presented food orders.
- Collaborated with team members to provide customers with high-quality service.
- Maintained cleanliness and stock of stations with silverware, linens, and condiments to support efficient service.
- Cleared tables promptly to enhance turnover rate and reduce customer wait times.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Executed cash transactions quickly and accurately.
- Effectively multitasked within a fast-paced environment.
- Stocked cabinets or serving areas with condiments and refill condiment containers.
- Stocked displays with new and transferred merchandise.
Education
Associate of Science - Administration of Justice
Ohlone College
Fremont, CA12-2024
Associate of Arts - Sociology
Ohlone College
Fremont, CA12-2024
Associate of Arts - Human Development Studies
Ohlone College
Fremont, CA12-2024
Associate of Arts - Social Science
Ohlone College
Fremont, CA12-2024
High School Diploma -
American High School
Fremont, CA06-2020
Bachelor of Science - Criminal Justice, Minor in Sociology
San Diego State University
San Diego, CA05-2027
Skills
- Cybersecurity monitoring
- Strong Analytical and Problem Solving Skills
- Excellent Attention to Detail
- Proficiency in Microsoft Office and Excel
- Conflict Resolution
- Vendor Management
- Inventory Management
- Calendar Management
- Planning & Organizing
- Computer Skills
- Verbal and Written Communication
- Teamwork and Collaboration
- Cultural Awareness and Sensitivity
- Good Work Ethic
- Problem Resolution
- Criminology Theory Application
Affiliations
Volunteer Coach at The Metropolitan Junior Golf Program
Accomplishments
Graduated with Honors from Ohlone College (3.6 GPA)
Certification
- Certificate of Accomplishment in Physical Security and Fraud Department, Fremont Bank, 2022
- Certificate of Accomplishment in Ethnic Studies, Ohlone College, 2024
Timeline
Alert Monitor
Silicon Valley Projects
10.2022 - 06.2023
Facilities Service Representative
Fremont Bank
09.2022 - 03.2023
Intern- Security Assistant
Fremont Bank
05.2022 - 09.2022
Server/To-Go Specialist
Red Lobster
06.2021 - 09.2021
Host/Server/Server Trainer/To-Go Specialist
Olive Garden
10.2019 - 08.2021
Hostess/Lead Busser
Rays Crab Shack
11.2018 - 12.2019
Associate of Science - Administration of Justice
Ohlone College
Associate of Arts - Human Development Studies
Ohlone College
Associate of Arts - Social Science
Ohlone College
High School Diploma -
American High School
Associate of Arts - Sociology
Ohlone College
Bachelor of Science - Criminal Justice, Minor in Sociology
San Diego State University