I am a dedicated crew member with strong customer service and team collaboration skills. I have experience in employee training and the food service industry; ability to ensure customer satisfaction while maintaining cleanliness in a fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Baskin Robbins Ice Cream
Rancho Cucamonga, Glendora
08.2023 - Current
Served ice cream and desserts while ensuring high customer satisfaction.
Collaborated with team members to enhance customer experience during busy shifts.
Resolved customer inquiries and concerns with professionalism and courtesy.
Prepared specialty orders according to customer preferences and dietary needs.
Trained new crew members on service protocols and food safety standards.
Assisted in managing inventory levels for ice cream flavors and supplies.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Upheld high standards of productivity and quality in operations.