Camron Robichaud
Bathurst
Summary
Dynamic supervisor with a proven track record at Best Western Hotel, excelling in staff management and customer service. Enhanced team productivity through effective training and mentoring, while resolving conflicts to foster a collaborative environment. Achieved improved customer satisfaction by implementing efficient workflows and addressing inquiries promptly.
Overview
11
11
years of professional experience
Work History
Supervisor
Best Western Hotel
04.2022 - Current
- Oversaw daily operations of the front desk & breakfast department, ensuring smooth workflow and timely completion of tasks.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency.
- Hired and trained new employees, demonstrating strong customer service abilities.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw daily financial transactions, ensuring accuracy in billing and improving hotel's financial health.
Manager
McDonald's
01.2015 - 04.2020
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
Education
No Degree - Business Administration
New Brunswick Community College
Moncton, NBNo Degree - Business Administration
University of New Brunswick
Fredericton, NBHigh School Diploma -
Bathurst High School
Bathurst, NBSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Project planning
- Priority management
Languages
French
Full Professional
English
Full Professional
Timeline
Supervisor
Best Western Hotel
04.2022 - Current
Manager
McDonald's
01.2015 - 04.2020
No Degree - Business Administration
New Brunswick Community College
No Degree - Business Administration
University of New Brunswick
High School Diploma -
Bathurst High School
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