Campbell Starnes
Exeter
Summary
Diligent server with solid background in providing great customer service in high-paced environments. Collaborated with kitchen staff to ensure smooth operations and satisfied guests. Skilled in cash handling and safe food handling, contributing to a positive dining experience.
Ability to mentor new staff, improving overall team efficiency. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in handling customer inquiries and maintaining clean and organized workspace. Demonstrates attention to detail, ensuring seamless dining experience.
Overview
4
4
years of professional experience
Work History
Server
Olive Garden
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, to-go boxes and plastic cups.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Increased sales by suggesting additional items like desserts and drinks based on customers orders.
- Helped customers with dietary restrictions, allergies and intolerances to obtain safe, delicious food by working closely with kitchen staff.
Cashier/Lead Barista
Wildflower Cafe
04.2021 - 04.2022
- Built relationships with customers to encourage repeat business.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
High School Diploma -
Exeter Union High School
Exeter, CA06-2020
Skills
- Strong work ethic
- Excellent customer service
- Cash handling
- Guest engagement
- Memory retention
- Safe food handling
- Hospitality service expertise
- Menu memorization
- Food safety awareness
- Sales techniques
Timeline
Server
Olive Garden
06.2022 - Current
Cashier/Lead Barista
Wildflower Cafe
04.2021 - 04.2022
High School Diploma -
Exeter Union High School
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