Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Camilo Cubides

Montreal,Canada

Summary

I'm a person with a sense of belonging and responsibility with the rules and functions assigned. Suitable for teamwork, multi-practice, and experienced, good skills to work in a multidisciplinary team always focused on achieving goals and excellent results. My family and personal formation has always been framed in human values and ethical principles that I always put into practice. Open to learning new challenges, with a spirit of innovation and entrepreneurship. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Tacos Frida
11.2021 - 06.2023

In this job, I performed how to manage a cash register in English and French, giving clients satisfaction of seeing their invoices and prices of those requested, as well as being in charge of cash register, bill counting, and in charge of charging them with the best disposition

  • Guarantee of a friendly welcome and quality service to contribute to customer loyalty and commercial development of the restaurant
  • Welcoming customers on arrival and settling at the table according to their preference
  • In charge of the cash register, account of bills and in charge of charging them with the best disposition, ask them, tell them how the service was and finally thank them for coming to the restaurant
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.

Responsible for delivering

Don Julio Mexican Kitchen & Tequila Bar
05.2021 - 08.2021
    • Food orders from the kitchen to customers' tables rapidly and accurately
    • Responsible for packing orders appropriately with the best packaging and cleaning techniques.
    • Responsible to offer the variety of the menu in an orderly manner, dishes, drinks, cocktails and desserts that the restaurant offers
    • In charge of charging them and thanking the customer.
    • Synthesized ecological implications into guidance for land managers.

Education

High School Diploma -

ILSC – Education Group
Montreal, QC
11.2022

High School Diploma -

LaSalle College
Montreal, QC
08.2025

High School Diploma -

Centre Pauline Julien
Montreal, QC
01.2025

High School Diploma -

Corazonista's School
Colombia
01.2020

Skills

  • Payment Processing
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Order Processing
  • Team Development
  • Prioritization
  • Coordination
  • Problem Resolution

Languages

English
Native or Bilingual
French
Full Professional
Spanish
Native or Bilingual

References

  • Rene Alexander Alarcon, Don Julio Mexican Kitchen, Manager, +1 352 617-0740
  • Enrique Chan, Tacos Frida, Owner, (514) 466-0028
  • Manuela Russi, Tacos Frida, Manager, (514) 978 6137
  • Fernando Aristizabal, General manager, (407) 301 2980

Timeline

Customer Service Representative

Tacos Frida
11.2021 - 06.2023

Responsible for delivering

Don Julio Mexican Kitchen & Tequila Bar
05.2021 - 08.2021

High School Diploma -

ILSC – Education Group

High School Diploma -

LaSalle College

High School Diploma -

Centre Pauline Julien

High School Diploma -

Corazonista's School
Camilo Cubides