CAMILLE ANGELICA ALPAS
Surrey,BC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Crew Trainer
Jollibee King George Hub
Surrey, BC
02.2023 - Current
- Instructed new team members on correct procedures for operations.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Provided written evaluations of employee performance to management.
- Ensured that all safety protocols were followed during training sessions.
- Encouraged open communication between trainees and management throughout the learning process.
Team Member
Tim Hortons
Surrey, BC
01.2023 - 02.2023
- Maintained a clean and organized work area throughout shift.
- Provided customer service support to ensure satisfaction.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Operated cash registers to process payments from customers.
Education
Bachelor of Science - Social Work
Silliman University
Dumaguete City, Philippines03-2020
Post-Baccaleurate Diploma - Advanced Human Resource Management
Douglas College
New Westminster, BCSkills
- Training Tools and Resources
- Active Listening
- Processing Payments
- Team Leadership and Supervision
- Customer Service
- Microsoft Office
- Time Management
- Decision-making
Accomplishments
- Service Quality Excellence
Timeline
Crew Trainer
Jollibee King George Hub
02.2023 - Current
Team Member
Tim Hortons
01.2023 - 02.2023
Bachelor of Science - Social Work
Silliman University
Post-Baccaleurate Diploma - Advanced Human Resource Management
Douglas College
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