Camille Thareau
St. Catharines,ON
Summary
Customer-focused Server Manager committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume 15%.
Overview
4
4
years of professional experience
Work History
Server Manager
Twisted Bar Mexican Cuisine
11.2024 - Current
- Led team of servers to consistently meet customer service and sales targets.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cultivated warm relationships with regular customers.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Server
Chile & Agave Mexican Grill
11.2022 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Sales Promoter
Ursus Trotter
08.2021 - 07.2022
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
- Provided exceptional customer service, addressing inquiries promptly and ensuring a positive shopping experience for all patrons.
- Consistently increased sales by 15% by focusing on product's key advantages and features.
- Recommended specific product options to meet customer needs.
- Learned about competitors products and consumers interests to answer questions and provide more complete information.
Education
Diploma - Hospitality And Tourism Management
Enac College
Santiago, ChileSkills
- Customer service
- Goal setting
- Staff training and development
- Verbal and written communication
- Friendly, positive attitude
- Teamwork and collaboration
- Multitasking Abilities
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server Manager
Twisted Bar Mexican Cuisine
11.2024 - Current
Server
Chile & Agave Mexican Grill
11.2022 - 11.2024
Sales Promoter
Ursus Trotter
08.2021 - 07.2022
Diploma - Hospitality And Tourism Management
Enac College
Similar Profiles
Allan CalderonAllan Calderon
Server/Bartender at Zama Mexican Cuisine and Tequila BarServer/Bartender at Zama Mexican Cuisine and Tequila Bar
Victoria SanchezVictoria Sanchez
Server at Margaritas Mexican Cuisine and BarServer at Margaritas Mexican Cuisine and Bar
Anna AvilaAnna Avila
Restaurant Supervisor at Mesa Verde Mexican Cuisine Bar and GrillRestaurant Supervisor at Mesa Verde Mexican Cuisine Bar and Grill