Camille Morgan

• Transport Canada Security Clearance
• Evaluated the success of training programs with new and existing screening officers and recommended improvements to upper management to enhance effectiveness.
• Adjusted instructional strategies according to screening officers' needs and understanding of training material.
• Established personnel qualifications and coordinated On-the-Job activities.
• Identified training needs and planned classes accordingly.
• Trained and mentored new screening officers hired to fulfill screening position roles.
• Coordinated (EDS) Employee Development Session workshops for a better understanding of new procedures, streamlining daily activities according to CATSA Standard Operating Procedures (SOPs)
• Monitored day-to-day activities of On-The-Job Training with new employees, noting areas needing improvement and implementing skill sets.
• Interacted with the general public to give directions, explain rules and regulations and respond to inquiries.
• Adhered to strict screening techniques and procedures while conducting passenger screenings.
• Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
• Operated x-ray screening machines using advanced imaging technology and tools to screen people, containers and personal belongings for potential hazards and weapons.
• Attended daily briefings with supervisors from CATSA and GARDA management team to discuss issues with security screening processes.
• Responded to critical security incidents within checkpoints by applying standard operating procedures designed to minimize loss of life and damage to property.
• Provided top-notch protection for the travelling public by conducting tests for explosives residue.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-to-day duties accurately and efficiently meanwhile demonstrating respect, friendliness and willingness to help wherever needed.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working and friendly environment.
• Maintained energy and enthusiasm in a fast-paced environment by showing great leadership, and proved successful working within tight deadlines and a fast-paced atmosphere.
• Offered friendly and efficient service to customers, and handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships with my management and training team leaders.
• Maintained excellent attendance record, consistently arriving to work on time.
• Identified issues, analyzed information and provide solutions to problems and exceeded goals through effective task prioritization and great work ethic.
• Actively listened to co-workers and passengers, handled concerns quickly and escalated major issues to the supervisor if needed.

• Customer Assistance Program for Passengers in need of a wheelchair
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Offered friendly and efficient service to customers, handled challenging situations with ease and developed and maintained courteous and effective working relationships.
• Liaised worked with airline agents to check-in passengers, change tickets or make special requirements behalf of the passenger with special needs or requests.
• Transported passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
• Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
• Escorted handicapped passengers from terminal to aircraft.
• Answered questions regarding flight schedules, gate change and located and read airport monitors to determine arrival and departure information.

• Prepared original and relevant options for clients suitable to individual requirements.
• Met with customers to discuss design vision and individual needs.
• Prepared strategies and proposed concepts for client approval.
• Consistently stayed under client's budget for projects.
• Contacted other contractors to assist in job duties.
• Created visual concepts either by hand or with assistance of computer programs in CAD Design Software.
• Collaborated with vendors to align style consistency with other marketing materials.
• Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
• Developed space planning concepts, color palette selections and textile presentations.
• Designed floor plans, elevations, 3D perspective views and material boards for review and presentation.
• Participated in furniture selection and documentation of specifications.

• Compiled contracts for vendors and clients prior to starting work to meet legal, health and safety obligations.
• Directed pace of wedding and reception through multitasking and liaising with vendors to carry out event as planned with little or no deviations.
• Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
• Conducted initial consultation with clients to discuss wedding details, venue options and other logistics to understand vision and budget.
• Negotiated prices with suppliers, inspected venues and selected vendors to meet couple expectations.
• Supervised onsite team of caterers, audio-visual technicians, and facility management team.
• Fulfilled contractual obligations for rehearsal and day of event coordination.
• Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
• Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Calculated quotes for clients.

• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals and materials properly and with caution. Safely used chemicals and other cleaning equipment.
• Organized and used industrial cleaning products following strict safety procedures.
• Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Cleaned aircraft's cockpit and replaced headsets as instructed.
• Maintained, cleaned and sanitized the interior of aircraft.
• Accurately stocked aircraft inventory.
• Documented completed work with logs of hours, supply use and notable incidents or findings.
• Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.

• Completed Coursework: Work Hub (Safety Training Management) [2023]
• Completed Coursework: Highway Traffic Act
• Completed Coursework: National Safety Code Standards
• Completed Coursework: Ontario Regulations
• Completed Coursework: Hours of Service - Canada [2023]
• Completed Coursework: Hours of Service - USA, [2023]
• Completed Coursework: Alberta HOS and Carrier Awareness, [2023]
• Completed Coursework: Commercial Vehicles, [2023]
• Completed Coursework: Drug and Alcohol Awareness, [2023]
• Completed Coursework: Fatigue Management, [2023]
• Completed Coursework: Transportation of Dangerous Goods, [2023]
• Completed Coursework: Workplace Hazardous Materials Information System (WHMIS), [2023]

The program covered a wide overview of the event industry and defined elements involved in planning and staging corporate, social/life cycle, festivals and conferences, and the types of organizations that produce and present them. I learned how events are designed, funded, staffed and promoted, and exposure to the planning and development of sustainability, creativity, sales and marketing, and budgeting along with the understanding of team coordination.

• Member of The Wedding Planners Institute of Canada
• I learned how to strategically plan and execute extraordinary corporate and private events. From concept to reality designing a full service event organization company.

Interior Design and Interior Decorating Course:

I learned the technical training that included form, space planning and ergonomics, using sophisticated computer-aided drafting tools such as AutoCAD. These are the fundamental tools of preparing drawings, layouts and presentations that you create for your clients. Understanding people and their spaces and how the live within them, while following the latest interior design trends.