Camille Ladera
AB
Summary
Proven performer at Alberta Health Services, adept in multitasking and adaptability, excelled in fast-paced environments by enhancing patient satisfaction and maintaining rigorous food safety standards. Demonstrated exceptional customer service and problem-solving skills, significantly contributing to a positive and efficient workplace. Reliable Food Service Worker/ Environmental Service brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Overview
1
1
year of professional experience
Work History
Food Service Worker
Alberta Health Services
05.2024 - Current
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with Patients to enhance service.
- Made food according to standard recipes with requested changes for Patients satisfaction.
- Strictly followed sanitation and food safety guidelines as required by hospital policy.
- Prepared and served various food and drink items to patients specifications in fast-paced environments.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Monitored food quality and freshness throughout day.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Adjusted food preparation methods in accordance with patients requests.
Environmental Services Housekeeper
Alberta Health Services
03.2024 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned elevators, glass, and planters in public areas.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Verified cleanliness and organization of storage areas and carts.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Fostered a collaborative atmosphere within the housekeeping team by providing support during peak periods or absences when needed.
- Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
- Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
Education
Office Administration
Aquinas College
Calgary, Canada09.2024
Bachelor of Science - Hotel, Resort And Restaurant Management
National Teachers College
Manila, Philippines03.2011
Skills
- Multitasking
- Cash Register Operation
- Working Quickly
- Staff Training and Development
- Cleaning and sanitation
- Positive Attitude
- Food and Safety Standards
- Customer Service
- Problem-Solving
- Quick Learner
- Fast-Paced Environment
- Positive Attitude and Energy
- Food Preparation
- Food Portioning Control
- Safe Food Handling
- Food safety knowledge
- Patient Relations
- Food Handler Certification
- Time Management
- Self Motivation
- Food inspection
- Adaptability and Flexibility
Languages
English
Professional Working
Timeline
Food Service Worker
Alberta Health Services
05.2024 - Current
Environmental Services Housekeeper
Alberta Health Services
03.2024 - Current
Office Administration
Aquinas College
Bachelor of Science - Hotel, Resort And Restaurant Management
National Teachers College
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