Energetic and creative individual who pursues leadership roles. Excellent communication and interpersonal skills from experience working in customer service positions. Inspired to continue learning and growing as an individual and as a leader.
Greeted and served guest at the Coffee Bar and in the Bakery Department, serving them any drinks, pastries and cakes. Filled out order forms in person and over the phone. Assisted in baking, packaging and laying out all products in our department. Answered any questions from customers across all departments. Trained new members to create great customer experiences.
Greeted and served guests at the front of life to ensure the best customer service. Worked in cashier, online orders, back stock and food prep. Welcomed new employees and introduced them to company policies and procedures, ensuring they understand how to properly communicate with guests.
I taught the fundamental skills of this martial arts, creating and researching lesson plans so that every student at different levels could participate and learn. I supervised volunteers and new instructors on how to positively critique students and ensure the classroom was a welcoming environment.
Signed in customers and assisted in filling out entrance forms. Used POS system to complete any purchases. Cleaned and managed store equipment before and after closing. Organized parties at our venue ordering products with third party vendors. Cashed out at the end of every shift using MS Office to record all transactions.
Leadership Coaching
Lesson Planning
Proficient in MS Office
Customer Service Experience
POS System
Serving It Right Certified
Food Safety Certified
Emilia Camastro, Former Employer
Ecamastro@sympatico.ca
905-330-1504
Mark Adrix, Former Employer
markadrix.ducusin@wholefoods.com
Anna Tamayo, Former Manager
anna.tamayo@wholefoods.com