Hardworking Department Secretary bringing extensive experience in medical administrative support, research, and data analytics. Adept at managing a wide range of tasks simultaneously without sacrificing standards of quality of service to clients.
Overview
7
7
years of professional experience
Work History
Department Secretary
CAMH
Toronto, ON
10.2023 - Current
Supported 9 clinicians in maintaining their client-facing hours at 18 hours per week minimum through scheduling on and organizing caseloads
Communicated with patients with compassion and adhered to confidentiality guidelines through phone and email
Scheduled medical questionnaires via REDCap and ensured patient information accuracy
Software used: REDCap, I-Care Scheduler and PowerChart, Microsoft Office
Student Recruitment Advisor
University Canada West
Toronto, ON
03.2023 - 10.2024
Conducted market research to identify potential students and their needs.
Attended meetings with current and prospective students to discuss their educational needs.
Reviewed files, recordings and other documents to obtain information to respond to requests.
Administrative Assistant
Alio Health Services
Toronto, ON
03.2021 - 09.2021
Performed a medical screening to determine patient suitability to receive the COVID-19 vaccine at multiple sites across the GTA.
Organized and maintained data entry systems on Salesforce for electronic documents, ensuring accuracy and confidentiality of records.
Coordinated team schedules and responsibilities on-site.
Research Assistant
University of Toronto Mississauga
Mississauga, ON
04.2018 - 08.2021
Organized and analyzed qualitative and quantitative data using statistical software packages such as SPSS.
Presented findings at professional conferences as required by faculty supervisors.
Coded and verified data in accordance with specified research protocol and coding procedures, entering data into computer database for subsequent analysis.
Education
Diploma - Data Analytics, Big Data, And Predictive Analytics
Toronto Metropolitan University
Toronto, ON
04-2023
Bachelor of Science - Psychology
University of Toronto
Mississauga, ON
06-2021
Skills
Clerical Support
Database Maintenance
Data Cleaning and Analysis
Spanish translation
Timeline
Department Secretary
CAMH
10.2023 - Current
Student Recruitment Advisor
University Canada West
03.2023 - 10.2024
Administrative Assistant
Alio Health Services
03.2021 - 09.2021
Research Assistant
University of Toronto Mississauga
04.2018 - 08.2021
Diploma - Data Analytics, Big Data, And Predictive Analytics
Toronto Metropolitan University
Bachelor of Science - Psychology
University of Toronto
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